Dedicated management assistant with strong organizational skills and a focus on exceptional customer service. Experienced in onboarding new hires and facilitating compliance meetings, ensuring smooth operations and positive workplace relationships.
Overview
37
37
years of professional experience
Work History
Management Assistant
Internal Revenue Service, IRS
Springfield, NJ
12.1988 - 09.2025
Managed scheduling for Area manger meetings, provided reports for upper leadership.
Facilitated onboarding process for new hires, ensuring smooth transition and integration into company culture.
Organized and maintained digital and physical filing systems to ensure easy access to critical company documents.
Coordinated bi-weekly meeting on compliance procedures, payroll policies for accuracy and accountability.
Prepared and provided data for detailed status reports.
Developed strong relationships with taxpayers by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
Cashier
Marshalls Department Store
Clark, NJ
09.2017 - 12.2021
Maintained accurate cash register balances through diligent record-keeping.
Assisted customers with inquiries, providing exceptional service and support.
Assisted as dressing room attendant, Key holder and sales floor associate.
Education
Accounting I -
Union County College- Continuing Education Program
Cranford, NJ
High School Diploma -
Elizabeth High School
Elizabeth, NJ
09-2007
Accounting II -
Essex County College- Continuing Education Program
Newark, NJ
Affiliations
NAACP New Jersey Branch- Board member
Association Improvement of Minorities in the Government - Board member
Timeline
Cashier
Marshalls Department Store
09.2017 - 12.2021
Management Assistant
Internal Revenue Service, IRS
12.1988 - 09.2025
Accounting I -
Union County College- Continuing Education Program
High School Diploma -
Elizabeth High School
Accounting II -
Essex County College- Continuing Education Program