KIMBERLY NORRELL
Midway Park
Summary
Demonstrated expertise in administrative support through effective time management and organizational skills, ensuring compliance with policies and procedures. Experience includes training employees and resolving problems to enhance operational efficiency. Proven ability to multitask and manage projects while providing exceptional customer service. Collaborative team player with strong communication skills, adaptable to dynamic environments.
Overview
20
20
years of professional experience
Work History
MCCS - Lejeune-New Administrative Support (NF3)
Behavioral Health Program
Camp Lejeune
12.2014 - Current
- Established action statuses for multiple projects and program operations.
- Maintained JP Morgan Chase credit card for Behavioral Health Programs since August 2017.
- Developed and maintained financial plans for BHP, utilizing various Excel spreadsheets for tracking.
- Served as primary contact for administrative processes such as across five BHPs with over 75 personnel.
- Utilized ConneXion and ePRs systems for operational efficiency.
- Delivered exceptional customer service to internal and external stakeholders.
- Trained administrative support staff in MCCS correspondence and BHP processes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
MCCS New River Youth Activities Director (NF3)
Marine & Family Programs New River
Jacksonville
04.2005 - 12.2014
- Directed operations for childcare, summer camp, and youth center programs at Marine Corps Air Station New River.
- Oversaw collection, accounting, and reporting of funds received from patrons.
- Supervised employees and volunteers to ensure adherence to safety and health policies.
- Implemented Parent Advisory Board to increase parent involvement through educational activities.
- Maintained Department of Defense certification via national accreditations like National Afterschool Association.
- Trained youth ages 12 and older in American Red Cross CPR, First Aid, and babysitting courses.
- Organized special events for MCAS New River Community, including Month of the Military Child.
- Planned and published calendars of events for facility operations.
Education
High School Diploma -
Camp Lejeune High School
Camp Lejeune06-1994
Skills
- Time management
- Employee training
- Policy compliance
- Problem resolution
- Multitasking
- Organizational skills
- Project management
- Customer service
- Administrative support
- Team building
- Communication skills
- Adaptability
- Team collaboration
Training
- Organizational Cohesion, 07/22/20
- Extraordinary Administrative, 05/22/18
- MCCS Managers’ Course, 09/19/14
Timeline
MCCS - Lejeune-New Administrative Support (NF3)
Behavioral Health Program
12.2014 - Current
MCCS New River Youth Activities Director (NF3)
Marine & Family Programs New River
04.2005 - 12.2014
High School Diploma -
Camp Lejeune High School
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