Registration Coordinator
Kimberly Moore
Firsthealth of the Carolinas-Montgomery
Bennett,NC
19
years of professional experience
Experienced Registration Coordinator with 10+ years of healthcare and resident coordination experience, known for patient registration, insurance verification, and policy adherence. Strong in workflow management, scheduling, and accurate record keeping.
Work History
Registration Coordinator
5 Years 11 Months- Supported patient registration workflows, entering accurate demographic and insurance information.
- Checked eligibility coverage details and authorization needs before service.
- Tracked appointment intake processes to support patient flow and limit delays.
- Followed privacy policies and confidentiality requirements during registration activities.
- Reduced wait times at events by developing a fast and effective check-in process for guests.
- Facilitated seamless registration transitions by maintaining accurate records of all participant details.
Cashier
7 Years 9 Months- Processed cash, card, and mobile payments accurately at register
- Balanced till contents and resolved register discrepancies efficiently
Resident Care Coordinator
5 Years 8 Months- Supported resident care plans with nursing staff, families, and interdisciplinary teams to provide consistent care.
- Reviewed care documentation for accuracy, compliance, and timely updates across resident records.
- Set assessments, service changes, and follow-up reviews to match care delivery with resident needs.
- Reported resident condition changes to leadership and clinical teams to support quick intervention.
- Tracked care services, appointments, and documentation deadlines to reduce workflow interruptions.
- Trained staff on resident care procedures, documentation standards, and service coordination expectations.
- Communicated resident condition changes to leadership and clinical teams to support prompt intervention.
- Resolved family concerns and service issues with timely communication and professional follow-through.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Hired and trained new staff members on facility policies, patient care and medicine distribution.
Education
High School Diploma
Certified Nursing Assistant
Skills
Exceptional organization
Patient registration
Insurance verification
Medical terminology
Appointment scheduling
Record keeping
Workflow management
Healthcare industry
Calendar management
Policy adherence
CPR Certified
Timeline
Registration Coordinator
Firsthealth of the Carolinas-Montgomery
12.2020 - CurrentRead More
Cashier
Ready Mart
03.2013 - 12.2020Read More
Resident Care Coordinator
Montgomery Village Assisted Living
02.2008 - 10.2013Read More
Cornerstone Christian Academy
High School Diploma
Read More
MCC
Certified Nursing Assistant
Read More