Kimberly Martin
Goldsboro
Summary
Dynamic executive assistant with a strong background in office administration and effective communication. Skilled in scheduling, logistics, and customer service, contributing to seamless operations and improved team dynamics.
Overview
2026
2026
years of professional experience
Work History
Superintendent
United States Air Force, USAF
Goldsboro
09.2022 - 06.2025
- Managed daily office operations and maintained organized filing systems.
- Coordinated communications between departments and facilitated information flow.
- Scheduled meetings and appointments for executives, ensuring efficient time management.
- Assisted in preparing reports and documentation for internal meetings.
- Developed and maintained office procedures to enhance workflow efficiency.
- Supported project management tasks by tracking deadlines and deliverables.
- Handled inquiries from clients and staff, providing timely responses and assistance.
- Implemented new software tools to streamline administrative processes across the team.
- Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
- Processed purchase orders for office supplies, equipment and services as needed.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Prepared reports, presentations, agendas and other documents as requested by management.
- Assisted with preparation of budgets for various projects; monitored expenses against budget allocations.
- Developed and implemented procedures to streamline workflow processes in the department.
- Answered and routed phone calls and emails, always maintaining confidentiality.
- Created spreadsheets using MS Excel to track program performance metrics.
- Coordinated project activities among multiple departments; tracked progress towards goals and deadlines.
- Maintained confidential files related to personnel matters and sensitive business information.
- Compiled data from various sources for use in preparing reports or presentations for senior management.
- Gathered information, scanned records and maintained confidentiality of electronic data.
- Coordinated and managed event-planning logistics, budget administration and team oversight.
- Set up meetings and appointments, gathered materials, booked conference rooms and provided information to involved parties.
- Produced and distributed memos, newsletters, and other forms of communication.
- Analyzed metrics, produced reports and assisted with decision-making process by modeling trends.
- Managed multiple projects simultaneously while meeting deadlines in a fast-paced environment.
- Communicated job expectations and trained staff to promote team building and discipline.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Prepared financial and administrative reports and statements for management.
- Wrote contracts, processed payroll and reported on employee performance.
- Created, maintained and updated documents, reports, and databases.
- Oversaw human resources requirements, including employee onboarding, managing and administering health and employee benefits and maintaining personnel records.
- Delivered optimal administrative, customer service and case management support.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Prepared invoices and drafted memos for executives.
- Coordinated multiple schedules using online calendaring system.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Took detailed notes in meetings and disseminated information afterward.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Researched and prepared information for presentations to high-level executives.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Executed special objectives and projects in response to executive team and board member requests.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Senior Enlisted Leader
United State Air Force
Goldsboro
08.2024 - 02.2025
- Led training sessions to enhance team readiness and operational effectiveness.
- Coordinated logistics for personnel deployment and resource allocation.
- Implemented standard operating procedures to improve overall mission success.
- Mentored junior enlisted members on leadership and professional development.
- Facilitated communication between command staff and enlisted personnel effectively.
- Developed strategies for conflict resolution within diverse teams.
- Evaluated team performance and provided constructive feedback regularly.
- Organized community outreach programs to foster positive relations with civilians.
- Actively participated in strategic planning meetings to ensure successful implementation of initiatives.
- Ensured compliance with applicable regulations and policies concerning safety, security, health, environmental protection and morale.
- Represented the organization at various community events or interagency meetings.
- Identified opportunities for cost savings through process improvements or resource reallocation.
- Maintained positive relationships with other service branches and civilian organizations.
- Supervised daily operations of the organization's activities in the field or garrison environment.
- Served as a point of contact for media inquiries related to organizational activities.
- Monitored work progress to ensure timely completion of tasks according to established deadlines.
- Provided mentorship, guidance and leadership to junior enlisted personnel.
- Coordinated logistics support for mission requirements across multiple locations and locales.
- Conducted investigations into allegations of misconduct within the command.
- Directed emergency response teams during natural disasters or other critical incidents.
- Conducted performance reviews of subordinates and recommended appropriate action based on results.
- Managed administrative functions such as awards, evaluations, promotions, discipline and separations actions.
- Analyzed operational data to identify trends or areas needing improvement.
- Developed and implemented training programs for subordinate personnel.
- Evaluated technical reports from subordinate personnel and provided feedback where necessary.
- Resolved conflicts between personnel through mediation techniques while maintaining a high level of professionalism.
- Participated in recruitment efforts by interviewing potential candidates for positions within the unit.
- Performed inspections to keep equipment in working order.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
- Provided precision to carry out increasingly complex missions.
- Planned and conducted tactical and assault support missions.
- Operated surveillance, electronic warfare and other weapon systems.
- Reviewed mission tasking, intelligence and weather information.
- Assisted in development of weapons and tactics.
- Targeted, fired and maintained weapons used to destroy enemy positions.
- Managed personnel and weapons operations to destroy enemy positions, aircraft and vessels.
- Secured and protected air, land and sea positions from enemy attack.
- Abstracted key environmental information to employ wide range of high-tech systems and weaponry.
- Directed artillery crew members to position, maintain and fire guns.
- Utilized missiles and rockets to defend aircraft.
- Launched torpedoes and missiles from ship or submarine.
Command Support Staff Member
United States Air Force, USAF
Goldsboro
- Coordinated daily administrative tasks for efficient operations and communication.
- Managed scheduling and logistics for team training and exercises.
- Assisted with documentation and record-keeping for personnel management.
- Developed reports on mission readiness and staffing requirements.
- Supported senior staff in project planning and execution activities.
- Facilitated briefings and meetings to ensure clear communication within teams.
- Maintained databases to track resources, assignments, and personnel status.
- Collaborated with cross-functional teams to enhance workflow processes.
- Conducted research projects on topics related to operations within the command.
- Ordered office furniture and equipment when necessary.
- Processed incoming mail on a daily basis; distributed mail throughout the organization as needed.
- Provided administrative support to the Commanding Officer and his staff.
- Created spreadsheets and databases in order to track data related to operations or personnel matters.
- Prepared correspondence such as letters, memos, emails, and other forms of communication.
- Greeted visitors at the front desk; provided information about the organization or directed them to appropriate personnel within the command.
- Provided customer service support by responding promptly to customer inquiries via phone or email.
- Assisted with travel arrangements for personnel assigned to the command.
- Organized and maintained confidential files, records, and documents.
- Worked closely with Information Technology department troubleshooting computer issues when they arise.
- Assisted with onboarding process for new hires by providing necessary paperwork and orientation materials.
- Answered telephone calls from internal or external customers; responded to inquiries or directed callers to appropriate staff members when necessary.
- Updated organizational charts reflecting current personnel assignments.
- Supported the Commanding Officer in planning conferences, meetings, ceremonies, briefings and debriefings and other special events as required.
- Compiled data for reports using various computer programs including Microsoft Word, Excel, and PowerPoint.
- Coordinated meeting logistics such as room reservations, catering requests, audio and visual equipment set up.
- Performed general clerical duties such as photocopying documents, faxing documents.
- Inputted data into automated systems such as Defense Travel System or Joint Personnel Adjudication System.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Operated command and control center systems and equipment.
- Responded to alarms following established policies and protocols.
- Observed and monitored data, voice and alerting systems.
- Used telecommunications systems, two-way radios and intercom system to communicate with teams.
- Led modifications and installation upgrades of facilities and equipment.
- Assessed situations and alerted staff to initiate emergency action.
- Maintained and updated daily event logs and entry authority lists.
- Managed communications between personnel for continual connections during missions.
- Created records, schedules, reports, and correspondence, and delivered to professionals.
- Supported decision-making by interpreting graphic displays and information.
- Gathered, controlled and destroyed communication materials.
- Monitored video displays and accessed control activities, fire systems and life safety systems.
- Performed troubleshooting to determine issues with communications systems and maintain readiness.
- Collaborated with external agencies to coordinate traffic movement and resource deployment.
- Reviewed emergency action messages, extracted relevant information from emergency orders and sent instructions to guide forces.
- Employed equipment to control missile launches.
Executive Assistant
United States Air Force, USAF
- Managed executive schedules and coordinated appointments efficiently.
- Organized company events and meetings, ensuring smooth logistics and communication.
- Prepared reports and presentations for executive review using Microsoft Office tools.
- Assisted in project coordination by tracking deadlines and deliverables effectively.
- Handled correspondence, screening calls, and responding to inquiries promptly.
- Maintained filing systems, ensuring documents were easily accessible and organized.
- Collaborated with team members to support various departmental initiatives consistently.
- Conducted research to provide executives with relevant information for decision-making.
- Maintained confidential records and files related to executive operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Managed daily invoices, reports and proposals.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Coordinated meeting and work schedules for staff teams and executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Greeted visitors warmly upon arrival at the office premises.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Managed and tracked expenses to meet company budget requirements.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Managed all aspects of catering needs for special events hosted by the organization.
- Conducted research on various topics as requested by executives or senior management personnel.
- Developed effective filing systems for easy retrieval of information when needed.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Followed proper accounting and bookkeeping procedures to support audits.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Leveraged word processing software to create proposals, letters and memos.
- Facilitated communication between senior management and staff.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Facilitated communication between different departments within organization.
- Handled confidential information with discretion and integrity.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Coordinated multiple schedules using online calendaring system.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Took detailed notes in meetings and disseminated information afterward.
- Delivered optimal administrative, customer service and case management support.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Prepared invoices and drafted memos for executives.
- Executed special objectives and projects in response to executive team and board member requests.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Researched and prepared information for presentations to high-level executives.
- Updated and implemented administrative and executive support policy changes and monitored effects.
Education
Bachelor of Arts - Business Leadership
University of Arizona Global Campus
Phoenix, AZ06-2025
Skills
- Project management
- Effective communication
- Event coordination
- Data analysis
- Customer service
- Office administration
- Team leadership
- Staff education and training
- Leadership and vision
- Strategic planning
- Leadership development
- Project coordination
- Team collaboration
- Professionalism
Timeline
Senior Enlisted Leader
United State Air Force
08.2024 - 02.2025
Superintendent
United States Air Force, USAF
09.2022 - 06.2025
Command Support Staff Member
United States Air Force, USAF
Executive Assistant
United States Air Force, USAF
Bachelor of Arts - Business Leadership
University of Arizona Global Campus
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