Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Maddux

Carrboro,NC

Summary

Attentive and detail-oriented professional with a passion for health, wellness, and enhancing quality of life. Offering extensive experience in customer service, administrative support, and wellness facility operations, with a strong focus on working with diverse populations. Skilled in project coordination, managing multiple tasks simultaneously, and optimizing workflows in fast-paced environments. Known for exceptional communication and interpersonal skills, creating positive relationships and collaboration. Dedicated to fostering community and promoting equality, with a proven ability to connect with individuals from all walks of life, including those with special needs.

Overview

12
12
years of professional experience

Work History

Academic Programs & NCSSM Online Program Associate

NC School of Science and Mathematics
05.2025 - Current

- Assist with event coordination and participate in events. This includes preparation for Online Orientation, Online Weekend, Commencement, J-Term planning, etc.
- Provide support for Online form collection, ensuring families and students have submitted all required forms before coming to campus and communicating with families if forms are missing
- Communicate with Online students and families about event planning, student support, and other program aspects. Respond to questions and concerns promptly.
- Redesign institutional documents (e.g., Orientation schedules)
- Assist in maintaining and managing access to digital Faculty Performance Records

Bartender/ Offsite Events Team Member

The Glass Jug
03.2021 - Current
  • Serve guests in a fast-paced environment, handling cash and credit card transactions
  • Manage inventory and stock shelves as needed
  • Organized community event and recruited volunteers to install pollinator garden
  • Set up and run off site community events
  • Serve high customer volumes during special events, nights, and weekends

Administrative Assistant/Project Manager

Rachel’s Natives
01.2021 - 05.2025
  • Offer support by managing client budgets, scheduling appointments and organizing itinerary
  • Manage client communication professionally
  • Organize logistics and ensure projects run smoothly
  • Create and design garden designs that are focused on pollinators, native flora, and sustainable design

Emergency Housing Assistance Team Specialist

Orange County
04.2023 - 07.2024
  • Reviewed, processed and approved applications for Emergency Housing Assistance
  • Corresponded with clients and landlords via email, telephone, and face-to-face interactions about eviction status, court cases, ledgers, and leases
  • Completed necessary documentation such as check request forms, landlord/tenant agreements, and ensured timely disbursement of funds

Spa Attendant/Coordinator

Arete Personal Optimization Studio
07.2019 - 03.2020
  • Managed spa operations, including bookings, sales, and inventory
  • Greeted and assisted guests, ensuring a welcoming environment
  • Responded to emails, answered telephones, and maintained cleanliness
  • Recommended and sold spa packages and memberships based on client’s needs

Long Term International Travel

Various
10.2017 - 05.2019
  • Spent time working with farmers on several local orchards/farms picking and distributing fruit
  • Helped build a large-scale hop farm from the ground up, gaining insight on business start-up, hop production, cultivation, and agricultural practices
  • Worked in well-known food truck at one of the largest agricultural events in the country

Support Associate

The Arc of NC
03.2017 - 09.2017
  • Provided support to individuals with developmental disabilities, promoting independence and inclusion in the community
  • Assisted with personal development, communication skills, and reaching goals

Spa Coordinator/Float Specialist

Still Point Wellness
07.2015 - 09.2017
  • Managed spa operations and coordinated schedule/appointments for massage therapists, Somatic psychology sessions, and sauna
  • Oriented clients to sensory deprivation experience, sauna, and maintained spa cleanliness
  • Answered questions about spa, treatments offered, and spa's amenities
  • Greeted spa guests warmly to create positive first impressions of establishment

Sales/Fitness Representative

Ladies Workout Asheville
08.2014 - 05.2017
  • Provided customer service and membership sales, including facility tours and equipment orientation
  • Communicated with clients and customers to gather, provide, and share updated information on products and services

Cardiopulmonary Rehabilitation Assistant

Appalachian Regional Healthcare
01.2014 - 05.2014
  • Assisted patients during rehabilitation sessions, monitoring vital signs and recording progress
  • Recorded and analyzed data

Education

Health Promotion, Global Studies

Appalachian State University
05-2014

Skills

  • Organizational skills
  • Customer service
  • Time management
  • Communication skills
  • Computer literacy
  • Documentation review
  • Conflict Management
  • Project Coordination
  • Administrative Experience

Timeline

Academic Programs & NCSSM Online Program Associate

NC School of Science and Mathematics
05.2025 - Current

Emergency Housing Assistance Team Specialist

Orange County
04.2023 - 07.2024

Bartender/ Offsite Events Team Member

The Glass Jug
03.2021 - Current

Administrative Assistant/Project Manager

Rachel’s Natives
01.2021 - 05.2025

Spa Attendant/Coordinator

Arete Personal Optimization Studio
07.2019 - 03.2020

Long Term International Travel

Various
10.2017 - 05.2019

Support Associate

The Arc of NC
03.2017 - 09.2017

Spa Coordinator/Float Specialist

Still Point Wellness
07.2015 - 09.2017

Sales/Fitness Representative

Ladies Workout Asheville
08.2014 - 05.2017

Cardiopulmonary Rehabilitation Assistant

Appalachian Regional Healthcare
01.2014 - 05.2014

Health Promotion, Global Studies

Appalachian State University
Kimberly Maddux