Kimberly Johnson
Monroe
Summary
To obtain employment with an aggressive company capable of providing opportunities, which will challenge my education and experience and reward my accomplishments. Detail-oriented administrative professional with a proven track record in customer service and payment processing. Skilled in balancing cash drawers, verifying loads, and enhancing operational efficiency, ensuring accurate transactions and excellent service delivery.
Overview
26
26
years of professional experience
Work History
Administrative Professional 1
Union County Government-Union County Solid Waste
01.2024 - Current
- Assisted customers with inquiries, providing timely solutions to enhance service experience.
- Handled payment transactions accurately, ensuring smooth and efficient point of sale operations.
- Reconciled cash drawer daily to ensure accuracy of financial records.
- Executed daily bank deposits and runs to manage cash flow effectively.
- Generated and printed reports to support operational decision-making processes.
- Business office: Enter and process commercial accounts
- Verify loads for acceptable materials the facility is permitted for
- Weigh vehicles coming into and leaving the transfer station using the computer with Waste Works
- Guided residents on proper disposal locations, promoting compliance with facility regulations.
- Maintained cleanliness and organization of the facilities to ensure a safe environment.
Patient Services Associate
Piedmont Cardiothoracic & Vascular
01.2023 - 01.2024
- Coordinated and scheduled appointments for clients
- Facilitated insurance claims processing for clients, ensuring timely resolution
- Answered incoming customer calls, addressing inquiries and providing support
- Processed customer transactions accurately, ensuring a smooth checkout experience
- Reconciled cash drawer at end of shift
Inventory Clerk, Production Worker
Springs Creative
01.2014 - 01.2020
- Coordinated pick-up schedules to ensure timely delivery
- Processed customer orders in system to facilitate accurate fulfillment
- Delivered customer service support to resolve inquiries and enhance satisfaction
- Inspects products
- Prepared fabric for sewing projects
Production Worker
Scott Safety
01.2014 - 12.2014
- Built and programmed motion sensors for fire fighters to enhance safety and responsiveness
- Operated machinery for assembly of safety equipment components.
- Inspected products for quality assurance and compliance with safety standards.
- Assembled components for devices to ensure functionality and quality
- Collaborated with team members to streamline production processes.
Production Worker
McCollum Staffing
01.2013 - 12.2013
- Assembled machinery parts to improve production efficiency
- Soldered electronic components to ensure functionality and quality
- Programmed sensors for automated systems to enhance operational precision
Part-time Teller
Founders FCU
01.2007 - 12.2008
Part-time Teller
Provident Community Bank
01.2007 - 12.2007
- Maintained accurate checks and balances for cash drawers, ensuring compliance and security
- Processed customer payments efficiently
- Served customers at drive-through window, facilitating efficient transactions
- Engaged with the public to address inquiries and provide assistance
- Overseeing the vault for teller request and management of safety deposit boxes
Warehouse Worker
F. Schumacher & Co.
01.2000 - 12.2007
- Executed order pulling tasks to support daily shipping operations
- Managed inventory levels to ensure timely fulfillment of orders
- Performed various production tasks to maintain workflow continuity
- Operated cutting equipment safely
Education
Phlebotomist certification -
01-2017
Nursing Center - med surg
Chester Regional Hospital
01-2012
LPN classes -
01-2012
clinical -
Lowry’s Pediatrics
Chester, S.C.01-2010
medical assisting program -
York Technical College
Rock Hill, S.C.01-2010
High School -
Lewisville High School
01-1997
Skills
- Payment processing
- Report generation
- Data analysis
- Customer service
- Inventory management
- Waste Works software
- Vehicle weighing
References
Available Upon Request
Timeline
Administrative Professional 1
Union County Government-Union County Solid Waste
01.2024 - Current
Patient Services Associate
Piedmont Cardiothoracic & Vascular
01.2023 - 01.2024
Inventory Clerk, Production Worker
Springs Creative
01.2014 - 01.2020
Production Worker
Scott Safety
01.2014 - 12.2014
Production Worker
McCollum Staffing
01.2013 - 12.2013
Part-time Teller
Founders FCU
01.2007 - 12.2008
Part-time Teller
Provident Community Bank
01.2007 - 12.2007
Warehouse Worker
F. Schumacher & Co.
01.2000 - 12.2007
Phlebotomist certification -
Nursing Center - med surg
Chester Regional Hospital
LPN classes -
clinical -
Lowry’s Pediatrics
medical assisting program -
York Technical College
High School -
Lewisville High School