Kimberly Foytlin
Durham
Summary
Dynamic leader with a proven track record at Jono Pandolfi Designs, enhancing studio productivity and employee skillset in ceramic arts. Expert in kiln operation and project estimating, coupled with exceptional team building and leadership, ensured project deadlines were met with a seconds rate under 5%. Skilled in vendor negotiations and quality control, consistently elevating customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Glazing Studio Manager
Jono Pandolfi Designs
600 Palisade Ave # 105, Union City, NJ 07087
10.2021 - 07.2024
- Organized glaze recipes and trained employees on proper techniques.
- Continually inspected quality of glaze, taking note of all quality issues
- Coordinated daily studio operations, including scheduling, staff management and equipment maintenance.
- Implemented a comprehensive customer feedback system gathering valuable insights ultimately leading to improved satisfaction levels.
- Promoted a culture of continuous improvement with open feedback and sharing best practices between colleagues.
- Streamlined studio operations resulting in project shortened deadlines.
- Monitored project closely, immediately addressing potential issues to minimize delays.
- Optimized and rebuilt studio layout increasing productivity
- Observed daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Continually trained employees on company-specific glazing techniques keeping seconds rate products under 5%
Sales Administrator
Aramark
Durham, NC
05.2018 - 04.2021
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Hired and trained both permanent and temporary staff members.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Orchestrated positive customer experiences at all stages by overseeing every area of catering operations.
- Planned meals for events of up to 200 people.
- Worked with chefs to plan menus according to client needs and budgets.
Resident Artist
Liberty Arts Sculpture Studio And Foundry
Durham, NC
08.2014 - 04.2021
- Monitored production schedules while adhering to assigned budgets.
- Mentored new Resident Artists during onboarding.
- Offered expertise on employee and business development plans to enhance implementation and routine oversight.
- Tracked weekly sales, expenses and other financial information in Microsoft Excel.
- Measured, mixed and prepared silicon molds.
- Proficient in casting. Well trained on MIFCO brand gas-air furnace.
- Facilitated group classes and provided one-on-one support.
- Developed lesson plans surrounding various types of art, history and culture.
- Maintained a safe working environment by enforcing strict safety guidlines and conducting regular equipment inspections.
Special Events Coordinator
Liberty Arts Sculpture Studio And Foundry
Durham, NC
08.2015 - 11.2019
- Coordinated food and alcohol vendors, musicians, catering rental companies and volunteers during special/community events.
- Fostered relationships with local alcohol and food vendors to obtain best price, quality, and delivery of products.
- Evaluated existing plans and processes to identify opportunities for improvement.
- Developed, updated and maintained database of existing and potential vendors in Microsoft Excel.
- Monitored social media and online sources for industry trends.
- Coordinated with marketing and financial team in developing project plans
Education
Bachelor of Arts - Sculpture
East Carolina University
Greenville, NC05.2014
Skills
- Variety mold making techniques
- Kiln operation proficiency, Gas and Electric
- Glaze mixing knowledge
- Ceramic studio maintenance abilities
- Project estimating
- Quality Control Standards
- Staff Supervision Experience
- Vendor and contract negotiations
- Account management
- Organizational abilities
- Events logistics management
- Team Building and Leadership
Timeline
Glazing Studio Manager
Jono Pandolfi Designs
10.2021 - 07.2024
Sales Administrator
Aramark
05.2018 - 04.2021
Special Events Coordinator
Liberty Arts Sculpture Studio And Foundry
08.2015 - 11.2019
Resident Artist
Liberty Arts Sculpture Studio And Foundry
08.2014 - 04.2021
Bachelor of Arts - Sculpture
East Carolina University