Kimberly Fleming
Pikeville
Summary
Seasoned administrative professional with experience leading Commander Support Staff and managing large-scale personnel programs for units of 100–625+ members across multiple AFSCs, flights, and work centers. Proven track record in training, mentorship, and implementing new initiatives, including myEval 2.0 and the Mobile Military Personnel Flight, directly impacting 1,800+ mission-essential personnel. Demonstrated exceptional oversight of personnel databases and systems (MilPDS, CMS, CAC/ID management), resolving discrepancies, mitigating unauthorized base access, and disbursing $1.8M in entitlements. Skilled at advising commanders, CEMs, and First Sergeants on personnel programs ensuring compliance and mission readiness. Excels under pressure—filled dual NCOIC roles during manning shortages, led 75 mass final out briefings, and ensured 4,800 PCS actions occurred with minimal delay, even amid a global pandemic. Recognized for leading programs that drive efficiency, accuracy, and personnel development, securing quarterly awards, Below-the-Zone promotions, and streamlining processes.
Overview
7
7
years of professional experience
Work History
CSS NCOIC
United States Air Force, USAF
01.2024 - 08.2024
- Led the unit Commander Support Staff, overseeing programs for service member in/out-processing, evaluations, and decorations.
- Prepared and processed adverse actions by drafting and routing the appropriate forms for Commander and First Sergeant approval, then verified accurate entry into the military database.
- Advised the Commander and squadron leadership during staff meetings; prepared briefing slides and ensured meetings ran smoothly and efficiently.
- Oversaw the unit leave program, reviewing and authorizing leave requests for more than 100 personnel.
- Advised service members on career progression matters, including assignments or permanent change of station, separation, reenlistment, and extension options.
Force Management Supervisor
United States Air Force
11.2022 - 01.2024
- Led the wing-wide implementation of myEval 2.0, training 49 Commander Support Staff and executive officers on evaluation changes thereby ensuring the on-time completion of 1,300 performance briefs for the entire base.
- Provided exemplary oversight of the adverse actions program by partnering with the Legal office to design a comprehensive training tracker for 23 squadrons, ensuring 149 quality force actions adhered to established standards.
- During a critical manning shortage, assumed responsibilities of two Technical Sergeant Noncommissioned Officer in Charge positions for one month, overseeing 54 programs and guiding the team to secure two quarterly awards and a Senior Airman Below-the-Zone win for a team of 7.
- Daily tasks to include assisting customers in person, via phone call or email with Permanent Change of Assignment actions, awards and decorations, special duty assignment pay, and more.
CSS Technician
United States Air Force, USAF
02.2021 - 11.2022
- Managed 44 CSS programs, delivering administrative support to Commands largest squadron of 625-members across 15 AFSCs, 10 flights, and 40 work centers, ensuring mission readiness and efficiency.
- Trusted advisor to Commander, CEM, and First Sergeants; supports decision-making for promotions, assignments, and quality force programs.
Relocations Counselor
United States Air Force, USAF
04.2020 - 01.2021
- Processed enlisted and officer relocation actions; published PCS orders, amendments, and updated military database accordingly.
- Counseled 1,400 members across 15 units and 5 groups on assignment options, entitlements, and out-processing procedures.
- Deployed in support of Operation INHERENT RESOLVE in 2020, processing over 700 deployed personnel
- Instrumental in the success of the Mobile Military Personnel Flight, an initiative launched in response to town hall feedback, servicing 1,800 mission-essential shift workers at their work centers.
ID Cards Technician
United States Air Force, USAF
01.2018 - 04.2020
- Managed ID card eligibility program; processed 2,000 CAC, dependent, and retiree IDs, mitigating unauthorized base access.
- Completed 540 Case Management System cases; coordinated with Air Force Personnel Center, Finance, and Defense Finance and Accounting Service to resolve pay issues, resulting in $1.8M in member entitlements disbursed.
- Led 75 base mass final out briefings and screened 2,000 documents, ensuring 4,800 personnel permanent change of station all processed with minimal delay amid a global pandemic.
Education
Associate of Science -
Wayne Community College
Goldsboro, NC05-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Computer skills
- Organizational skills
- Organization and time management
- Problem resolution
- Leader
Languages
Spanish
Native or Bilingual
Timeline
CSS NCOIC
United States Air Force, USAF
01.2024 - 08.2024
Force Management Supervisor
United States Air Force
11.2022 - 01.2024
CSS Technician
United States Air Force, USAF
02.2021 - 11.2022
Relocations Counselor
United States Air Force, USAF
04.2020 - 01.2021
ID Cards Technician
United States Air Force, USAF
01.2018 - 04.2020
Associate of Science -
Wayne Community College