Kimberly Bartel
Greensboro
Summary
Proven expertise in crisis response and community outreach initiatives, enhancing public engagement and stakeholder collaboration within behavioral health services. I have been in community mental health in various services for twenty years and currently obtaining my Master in Public Administration, with expected graduation in 2027. I hold additional certificates in Project Management (Google), Communications and Public Relations Associate (Microsoft), and HRCI Human Resources Associate. I am seeking positions that align with my personal goals of advancing my leadership skills within the realm of Public Administration including operations, development, or strategic planning.
Overview
20
20
years of professional experience
Work History
Network of Care and Engagement Coordinator
Guilford County
Greensboro, NC
10.2024 - Current
- Assists with designing, promoting, implementing, and monitoring the behavioral health systems of care for Guilford County.
- Coordinated community outreach initiatives to enhance public engagement and awareness of programs.
- Organized all community events for Behavioral Health Dept for Guilford County
- Facilitated communication between stakeholders to strengthen partnerships and collaboration efforts.
Member Services Coordinator
Vaya Health
Asheville, NC
11.2018 - 04.2024
- Crisis line telephonic response and assessment for all behavioral health crisis services
- Member line telephonic consultations concerning Medicaid plans, consultation of mental health services covering 22 counties
- Supervising appointments for Prison Release members
- Developed and implemented training programs for staff on member services policies.
Referral Manager and Walk in Center Main Triage
Family Preservation Services
Asheville, NC
03.2015 - 10.2018
- Collaborated with community organizations to strengthen support networks for families in need of services.
- Managed case documentation and reporting processes to maintain accurate records for all clients served in Walk in Center
- Lead Triage and organization of flow of operations for clinical assessments for busy mental health walk in center.
- Referral manager of all incoming referrals for behavioral health services from children to geriatric.
Intensive In Home Coordinator
Family Preservation Services
Asheville, NC
08.2012 - 03.2015
- Crisis Response 24/7/365 for behavioral health, case management of 8-12 families in crisis, link to residential placement or assessment for hospilizations.
- Coordinated family sessions to assess needs and develop tailored service plans.
- Implemented strategies to enhance communication between families and service providers.
- Developed resource materials to support families in crisis intervention processes.
Case Manager
Families Together, Inc
Asheville, NC
03.2009 - 07.2011
- Facilitated multidisciplinary team meetings to discuss client progress and resource allocation.
- Developed and implemented individualized service strategies to improve client outcomes effectively.
- Coordinated comprehensive case plans for diverse client needs, ensuring alignment with organizational goals.
- Crisis Response 24/7/365, ensuring residential placements if needed, emergency foster care placements.
Lead Residential Counselor
Eliada Homes, Inc
Asheville, NC
11.2006 - 03.2009
- Supervised daily operations of residential counseling programs, ensuring adherence to safety protocols and best practices.
- Mentored junior counselors, fostering skill development and promoting a supportive team environment.
- Developed individualized treatment plans in collaboration with multidisciplinary teams to enhance resident outcomes.
- Implemented behavior management strategies, effectively addressing resident needs and reducing incidents.
Education
Master - Public Administration
Wake Forest University
Winston-Salem, NC05-2027
Bachelor of Arts - Sociology
The University of North Carolina At Asheville
Asheville, NC05-2006
Skills
- Behavioral Health Services
- Crisis Response, Behavioral Health
- Mental Health Programming
- Project Management
- Planning and coordination
- Stakeholder Communication
- Engagement
Timeline
Network of Care and Engagement Coordinator
Guilford County
10.2024 - Current
Member Services Coordinator
Vaya Health
11.2018 - 04.2024
Referral Manager and Walk in Center Main Triage
Family Preservation Services
03.2015 - 10.2018
Intensive In Home Coordinator
Family Preservation Services
08.2012 - 03.2015
Case Manager
Families Together, Inc
03.2009 - 07.2011
Lead Residential Counselor
Eliada Homes, Inc
11.2006 - 03.2009
Master - Public Administration
Wake Forest University
Bachelor of Arts - Sociology
The University of North Carolina At Asheville