KIM WILLIAMS
Iron Station
Summary
Disciplined Accounts Receivable Supervisor with 8 years of experience in financial roles. Outstanding knowledge of Long Term Care Billing practices. Maximizes department productivity while maintaining clear communication with associates and clients.
Overview
18
18
years of professional experience
Work History
Accounts Receivable Director
Choice Health Management Services
04.2024 - Current
- Monitored daily cash discrepancies.
- Conducted census, financial, and insurance reports of payors to determine necessary actions for overdue or credited accounts.
- Collaborated with internal departments to resolve billing discrepancies, improving interdepartmental communication.
- Conducted monthly account reviews to identify potential issues and maintain healthy aging reports.
- Managed a team of 6 accounts receivable specialists as well as 2 Regional Business Office Consultants, fostering a positive work environment that encouraged professional growth.
- Optimized collections efforts by prioritizing high-value accounts and strategizing targeted approaches.
- Processed incoming payments in accordance with established financial policies.
- Prepared bills receivable, invoices, and bank deposits.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Optimized organizational systems for payment collections, AR, deposits, and recordkeeping.
Long Term Care/Medicaid Billing Specialist
Choice Health Management
03.2017 - 03.2024
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Maintained detailed records of each account's payment history, providing easy access to information for audit and analysis purposes.
- Prepared and submitted monthly billing reports to management for financial overview.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
- Collaborated with customers to resolve disputes.
- Audited and corrected billing and posting documents for accuracy.
- Reconciled accounts receivable to general ledger.
Income Maintenance Supervisor II
Lincoln County Department of Social Services
10.2006 - 03.2017
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Advocated for client rights and represented client interests at administrative hearings.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
- Evaluated employee performance and coached and trained to improve weak areas.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Assessed needs of each client and recommended appropriate services and resources.
- Managed efficient teams of up to 10 employees.
Education
High School Diploma - Marketing
Bandys High School
Catawba, NC1990
Skills
- American Health Tech
- Microsoft Excel
- AS400
- Microsoft Outlook
- Staff Training
- Financial Reporting
- Accounts Receivable
- Collections experience
- Cash Management
- Staff Management
- Account Reconciliation
- Team Leadership
Timeline
Accounts Receivable Director
Choice Health Management Services
04.2024 - Current
Long Term Care/Medicaid Billing Specialist
Choice Health Management
03.2017 - 03.2024
Income Maintenance Supervisor II
Lincoln County Department of Social Services
10.2006 - 03.2017
High School Diploma - Marketing
Bandys High School
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