Kim Vu
Belmont
Summary
Motivated and creative student currently attending Central Piedmont Community College, working toward an associate degree with plans to transfer to UNC Charlotte for a bachelor’s in Graphic Design. Known for strong communication, teamwork, multitasking, and innovative problem-solving skills. Seeking a fast-paced, creatively fulfilling role where I can leverage my extensive retail and customer service experience to contribute effectively and grow professionally.
Overview
8
8
years of professional experience
Work History
Crew Member
Trader Joe’s
02.2023 - Current
- Provided a personalized and memorable guest experience by assisting with product location, offering thoughtful suggestions, and delivering acts of kindness
- Handled customer transactions and maintained a clean, well-stocked front end
- Executed daily tasks across store sections, including unloading and organizing deliveries
- Performed routine cleaning in public and team areas
- Answered phone inquiries and trained new team members on store operations
Sales Associate
Aldi
10.2021 - 02.2023
- Operated cash registers efficiently and accurately
- Unloaded truck shipments and organized inventory
- Assisted customers with product knowledge and locating items
- Labeled thawed frozen items and ensured store cleanliness
Sales Associate / Visual Merchandiser
H&M
02.2018 - 10.2021
- Assisted customers with product selection and fitting room management
- Handled POS operations and processed transactions
- Supported visual team in organizing floor layouts
- Executed vision board plans to create engaging displays
Customer Service Specialist
Food Lion
05.2017 - 02.2018
- Assisted guests with purchases and returns
- Managed cash register operations
- Trained new team members on customer interaction and procedures
Education
Associate Degree - Graphic Design
Central Piedmont Community College
Charlotte, NC08.2027
Skills
- Bilingual: Fluent in English and Vietnamese
- Customer Service & POS Systems
- Communication & Team Collaboration
- Multitasking & Time Management
- Creative Problem Solving
- Illustration & Artistic Design
- Musical Talent: Singing & Basic Music Production
- Analytical Thinking: Puzzle Solving & Pattern Recognition
Timeline
Crew Member
Trader Joe’s
02.2023 - Current
Sales Associate
Aldi
10.2021 - 02.2023
Sales Associate / Visual Merchandiser
H&M
02.2018 - 10.2021
Customer Service Specialist
Food Lion
05.2017 - 02.2018
Associate Degree - Graphic Design
Central Piedmont Community College
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