I'm a professional with over 27 years of varied experience including childcare and customer service within different medical offices. I'm a very hard worker, especially under pressure, and within time restraints.
Overview
34
34
years of professional experience
1990
1990
years of post-secondary education
Work History
Childcare Provider
The Warrens
Raleigh
07.2018 - 08.2024
Organized playdates and outings to enhance social skills.
Communicated regularly with parents about children's progress and needs.
Maintained cleanliness and organization of play areas and materials.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Caregiver
The warrens
Raleigh
07.2018 - 08.2024
Front Desk/ Office Assistant
Dr. Jeffrey Borst Dental Office
05.2016 - 08.2017
Responsible for entire office inventory and ordering equipment
Assisted in dental procedures
Processed and filed insurance to ensure proper billing of patients
Scheduled and received incoming patients/referrals
Front Desk/ Office Assistant
North East Family Practice
North East
10.2007 - 05.2016
Developed extensive Leadership, Organizational, and Critical thinking skills
Oversaw and supported the office in order to create and ensure a smooth and efficient day to day operation
Balanced multiple tasks simultaneously while maintaining the high standard of the Dr. office
Help train new associates in daily operations of the office
Vastly improved social skills and learned proper customer service under pressure
Resolved issues between patients, insurance, and the office itself
Smoothly transitioned from paper to fully electronic filing system (Amazing Charts)
Placed codes into charts for reasons for being seen
Made scheduling decisions for accurate wait times
Child Care
North East
07.1990 - 10.2007
Responsible for 2 or more children Monday-Friday 8-4
Took children to school and other activities
Made parents feel involved in children's daily routines
Followed any specific requests from parents
Aided in childhood development of 15 children over my 17 years