Kim Spence
Raleigh
Summary
As a dynamic office manager with a proven track record at HPW Real Estate School, I excelled in streamlining operations and enhancing customer satisfaction. Professional with high standards and results-driven approach, prepared for role of Office Manager. Experienced in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
12
12
years of professional experience
Work History
Office Manager/Assistant To Director
HPW Real Estate School
10.2012 - 02.2025
- Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Coordinated special projects and managed schedules.`
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Maintained computer and physical filing systems.
- Handled all incoming business and client requests for information.
- Ordered all office supplies including ink cartridges, toner and paper.
- Organized grade records to increase reference speed.
- Greeted customers and visitors in-person and via telephone calls.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Education
Bachelor of Science - Psychology
Univeristy Of North Carolina At Chapel Hill
Chapel Hill, NC2010
Associate of Science - undefined
Wake Technical Community College
Raleigh, NC2007
Skills
- Workplace Organization Management
- Team leadership
- Budget planning
- Project coordination
- Microsoft Word
- Excel
Timeline
Office Manager/Assistant To Director
HPW Real Estate School
10.2012 - 02.2025
Bachelor of Science - Psychology
Univeristy Of North Carolina At Chapel Hill
Associate of Science - undefined
Wake Technical Community College
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