Dynamic Executive Account Manager with proven expertise in anesthesia staffing and contract negotiation at GHR/United Anesthesia. Skilled in customer relationship management and database management, I excel in securing critical staffing agreements and enhancing operational efficiency. Recognized for delivering exceptional service and fostering strong partnerships with healthcare facilities.
Overview
33
33
years of professional experience
Work History
Executive Account Manager
GHR/United Anesthesia
Kernersville
03.1999 - Current
Contact various Hospital/ASCs within the US to obtain Anesthesia staffing dates offering CRNAs/Anesthesiologist availability to assist their facility with needed dates.
Collaborate with said facilities to obtain Anesthesia Contractual Agreements
Receive job orders and keep system updated with current and future Anesthesia coverage needs
Present Provider CVs to facilities for review and confirmation
911 Emergency Dispatcher
Winston-Salem Police Department
Winston-Salem
03.1992 - 03.1999
Identified priority calls based on severity of situation, urgency, or special circumstances.
Maintained contact with field units via radio, providing directions and assistance as needed.
Routed non-emergency calls to appropriate departments or agencies when applicable.
Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
Received incoming calls from the public and determined the nature of the emergency.
Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.