Summary
Overview
Work History
Education
Skills
Timeline
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Kim McKenzie - Banks

Winston-Salem

Summary

Dynamic Executive Account Manager with proven expertise in anesthesia staffing and contract negotiation at GHR/United Anesthesia. Skilled in customer relationship management and database management, I excel in securing critical staffing agreements and enhancing operational efficiency. Recognized for delivering exceptional service and fostering strong partnerships with healthcare facilities.

Overview

33
33
years of professional experience

Work History

Executive Account Manager

GHR/United Anesthesia
Kernersville
03.1999 - Current
  • Contact various Hospital/ASCs within the US to obtain Anesthesia staffing dates offering CRNAs/Anesthesiologist availability to assist their facility with needed dates.
  • Collaborate with said facilities to obtain Anesthesia Contractual Agreements
  • Receive job orders and keep system updated with current and future Anesthesia coverage needs
  • Present Provider CVs to facilities for review and confirmation

911 Emergency Dispatcher

Winston-Salem Police Department
Winston-Salem
03.1992 - 03.1999
  • Identified priority calls based on severity of situation, urgency, or special circumstances.
  • Maintained contact with field units via radio, providing directions and assistance as needed.
  • Routed non-emergency calls to appropriate departments or agencies when applicable.
  • Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
  • Received incoming calls from the public and determined the nature of the emergency.
  • Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
  • Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.

Education

Bachelor of Arts - Mass Communications/Journalism

Hampton University
05-1985

Skills

  • Anesthesia staffing
  • Contract negotiation
  • Customer relationship management
  • Database management
  • Market analysis
  • Regulatory compliance

Timeline

Executive Account Manager

GHR/United Anesthesia
03.1999 - Current

911 Emergency Dispatcher

Winston-Salem Police Department
03.1992 - 03.1999

Bachelor of Arts - Mass Communications/Journalism

Hampton University
Kim McKenzie - Banks