Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krithvi Krishnan

Holly Springs

Summary

Dynamic and detail oriented professional with experience as a Shift Leader at Crumbl Cookies, Assistant teaching Anatomy and Physiology, and being an EMT. I excel in customer service management and team motivation. Certified in first aid and CPR, I effectively resolved customer complaints and enforced policies, ensuring a safe and efficient environment while fostering a positive team culture.

Overview

8
8
years of professional experience

Work History

Shift Leader

Crumbl Cookies
05.2023 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Detail oriented
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful and effective solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business running smoothly.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software.

Teaching Assistant- Anatomy & Physiology

University of Rochester-Dr. Jonathan Holz
01.2025 - 06.2026
  • Led laboratory lessons using slideshows, models, and cat dissections
  • Helped with grading lab and lecture assignments, exams, and practicals-providing constructive feedback to students based on results.
  • Organized materials in classroom spaces based on lab/lecture plans, activity stations or other requirements outlined by teachers.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Devised and implemented strategies for engaging students in class discussions.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Helped students develop diligent study habits and strategies to achieve successful outcomes.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, student grades, and objectives.

Restaurant Server/host/pool Host

The GOAT Brier Creek
05.2023 - 09.2024
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Cultivated warm relationships with customers. Greeted customers upon arrival and provided comforting and friendly presence throughout dining experience.
  • Served food and beverages promptly with focused attention to customer needs.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.



Emergency Medical Technician Volunteer

North Brunswick First Aid & Rescue Squad
03.2021 - 07.2022
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Conducted patient intake and triage procedures.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Administered CPR, oxygen and other life-saving medical treatments.

Babysitter

Neighborhood Families
01.2018 - 07.2022
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated positively with children and guardians.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Implemented daily routines and activities to stimulate and engage children.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.

Lifeguard

American Pool Enterprises Inc.
05.2019 - 09.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored safety of guests in and around swimming pool.
  • Responded to emergency situations in a timely, efficient manner.
  • Provided friendly customer service to guests and addressed concerns.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

MiniBlast Summer Counselor

Rutger Preparatory School
05.2019 - 09.2020
  • Assisted in preparing recreational materials and supplies for each activity.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Education

Bachelor of Arts - Psychology

University of Rochester
Rochester, NY
05-2026

Bachelor of Arts - Dance

University of Rochester
Rochester, NY
05-2026

High School Diploma -

Rutgers Preparatory School
Somerset, NJ
06-2022

Skills

  • Certified in first aid and CPR
  • Customer service management
  • Operations support
  • Policy enforcement
  • Goal setting and tracking
  • Child supervision
  • Customer relations
  • Team motivation, collaboration and leadership
  • Positive attitude
  • OSHA regulations compliance
  • Quality inspections
  • Front-of-house display creation

Timeline

Teaching Assistant- Anatomy & Physiology

University of Rochester-Dr. Jonathan Holz
01.2025 - 06.2026

Shift Leader

Crumbl Cookies
05.2023 - Current

Restaurant Server/host/pool Host

The GOAT Brier Creek
05.2023 - 09.2024

Emergency Medical Technician Volunteer

North Brunswick First Aid & Rescue Squad
03.2021 - 07.2022

Lifeguard

American Pool Enterprises Inc.
05.2019 - 09.2021

MiniBlast Summer Counselor

Rutger Preparatory School
05.2019 - 09.2020

Babysitter

Neighborhood Families
01.2018 - 07.2022

Bachelor of Arts - Psychology

University of Rochester

Bachelor of Arts - Dance

University of Rochester

High School Diploma -

Rutgers Preparatory School
Krithvi Krishnan