Kiasjah Covington
Hope Mills
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, adept in warehouse safety and team collaboration. Excelled in roles requiring the ability to adapt to change and master new skills swiftly. Notably enhanced package handling efficiency and fostered a positive work environment, demonstrating exceptional problem-solving and communication abilities.
Overview
5
5
years of professional experience
Work History
Package Handler
Amazon
03.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Make sure every package is going to the correct location.
- Advanced up to an learning ambassador.
Shift Manager
McDonald’s
04.2023 - 12.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Human Resources Assistant
Smithfield
09.2023 - 03.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Organized new employee orientation schedules for new hires.
Team Leader
Chick-fil-A
02.2020 - 11.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Education
High School Diploma -
Alger B. Wilkins High School
Fayetteville, NC05.2022
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Great communication and technical support skills
- Fast paced
- Easy and fast learner
Timeline
Package Handler
Amazon
03.2024 - Current
Human Resources Assistant
Smithfield
09.2023 - 03.2024
Shift Manager
McDonald’s
04.2023 - 12.2024
Team Leader
Chick-fil-A
02.2020 - 11.2023
High School Diploma -
Alger B. Wilkins High School
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon