Experienced healthcare professional prepared for role with strong background in patient care coordination and administrative support. Highly skilled in managing treatment plans, scheduling, and patient communications. Emphasizes team collaboration and adaptability to meet evolving needs. Known for reliability, effective problem-solving, and excellent interpersonal skills.
Work History
Financial/ Treatment Coordinator
3 Years 1 Month
Triangle Implant Center | 07.2023 - Current
Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Increased case acceptance rates through persuasive presentation of treatment options and benefits.
Explained treatment choices to patients and helped determine best options.
Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
Nanny/Babysitter
7 Years 1 Month
Sitting Made Simple | 07.2019 - Current
Supervised child development activities, fostering social and emotional growth in nurturing environments.
Cultivated strong relationships with families, providing regular updates on child's progress and well-being.
Resolved conflicts among children using positive discipline strategies that promoted conflict resolution skills.
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Treatment Coordinator
2 Years 8 Months
Tar Heel Periodontics and Implant Dentistry | 11.2020 - 07.2023
Educated patients on periodontal procedures and post-treatment care, enhancing understanding and compliance.
Coordinated patient treatment plans in alignment with clinical protocols and patient needs.
Increased case acceptance rates through persuasive presentation of treatment options and benefits.
Explained treatment choices to patients and helped determine best options.
Orthodontic Assistant
8 Months
Shine Orthodontics | 01.2020 - 09.2020
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Collaborated with dentists to develop and implement effective treatment plans for patients.
Educated patients on oral hygiene practices to enhance treatment outcomes.
Prepared and organized orthodontic instruments and materials for treatments and procedures.
Assisted in patient care during orthodontic procedures, ensuring comfort and efficiency.
Resource Instructor
4 Years 4 Months
Durham Public Schools | 09.2015 - 01.2020
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
Staff Development and Training's.
Cheerleading Coach
1 Year 7 Months
EPIC Cheer And Dance Academy | 09.2017 - 04.2019
Checked equipment and monitored common areas to ensure neatness, organization and proper upkeep while remaining vigilant on safety
Built strong media and community relationships through positive interaction and communication in support of sports program
Developed specific training and exercise programs to meet individual requirements and team play strategies.
Gymnastics Coach
6 Months
The Tumble Gym | 07.2018 - 01.2019
Oversaw rigorous practice sessions to enhance individual skills and team gameplay
Checked equipment and monitored common areas to ensure neatness, organization and proper upkeep while remaining vigilant on safety
Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies
Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
Gymnastics Coach
4 Months
Bull City Gymnastics | 09.2017 - 01.2018
Maximized athlete performance by overseeing targeted physical conditioning programs
Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
Education
Certificate of Dental Assisting I in Dental Assisting
Triangle School of Dental Assisting | Raleigh, NC | 12.2019
High School Diploma
Hillside High School | Durham, NC | 01.2014
Skills
Office administration
Financial counseling
Insurance verification
Patient care coordination
Treatment Planning
Claims processing
Certified in CPR/AED
Patient outreach and Follow-up
Certification
X-ray Certified
First Aid/CPR
Timeline
Financial/ Treatment Coordinator
Triangle Implant Center
07.2023 - CurrentRead More
Treatment Coordinator
Tar Heel Periodontics and Implant Dentistry
11.2020 - 07.2023Read More
Orthodontic Assistant
Shine Orthodontics
01.2020 - 09.2020Read More
Nanny/Babysitter
Sitting Made Simple
07.2019 - CurrentRead More
Gymnastics Coach
The Tumble Gym
07.2018 - 01.2019Read More
Cheerleading Coach
EPIC Cheer And Dance Academy
09.2017 - 04.2019Read More
Gymnastics Coach
Bull City Gymnastics
09.2017 - 01.2018Read More
Resource Instructor
Durham Public Schools
09.2015 - 01.2020Read More
Hillside High School
High School Diploma
Read More
Triangle School of Dental Assisting
Certificate of Dental Assisting I in Dental Assisting
Treatment Coordinator/Patient Financial Coordinator at George Family OrthodonticsTreatment Coordinator/Patient Financial Coordinator at George Family Orthodontics