Kiara Sanders
Rocky Mount
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Country Inn & Suites By Radisson
Rocky Mount
07.2025 - 01.2026
- Greeted guests warmly and provided check-in assistance.
- Managed phone calls and directed inquiries to appropriate staff.
- Scheduled reservations and maintained accurate booking records.
- Coordinated housekeeping requests to ensure room readiness.
- Maintained a clean and organized front desk area.
- Handled payment processing and provided customers with receipts and proper bills and change.
Women's Locker Room Attendant
Pfizer
Rocky Mount
05.2024 - 05.2025
- Maintained cleanliness and organization of women's locker room facilities.
- Monitored and reported maintenance issues to facility management.
- Enforced safety and cleanliness standards within locker room areas.
- Provided exceptional customer service to enhance guest experience.
- Handled guest inquiries and resolved concerns promptly and professionally.
Electronic Sales Associate
Walmart
Rocky Mount
02.2022 - 03.2024
- Assisted customers in selecting electronic products and accessories.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed inventory levels for electronics to ensure stock availability.
- Resolved customer inquiries and issues regarding electronics purchases.
- Stayed updated on current technology trends and product releases.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
Loan Specialist
Regional Finance
Rocky Mount
04.2021 - 01.2022
- Assisted clients in understanding loan products and terms.
- Processed loan documentation using company software systems.
- Resolved client inquiries regarding loan status and payment options.
- Verified all documents provided by applicants for accuracy and completeness.
- Collected payments from borrowers on past due accounts and worked out payment plans when needed.
- Reviewed loan applications and credit information to determine potential customers' eligibility for loans.
Assistant Manager
Dollar General
Rocky Mount
12.2018 - 03.2021
- Trained new employees on company policies and procedures.
- Coordinated inventory management and ensured stock availability.
- Resolved customer complaints and provided exceptional service.
- Maintained store cleanliness and organized merchandise displays.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Arts - Business Administration And Management
North Carolina A&T State University
Greensboro, NC12-2018
Associate of Arts - Business
Edgecombe Community College
Rocky Mount, NC05-2014
Skills
- Customer service
- Problem solving
- Attention to detail
- Phone etiquette
- Administrative skills
- Verbal and written communication
- Listening skills
- Team collaboration
- Scheduling appointments
- Cash handling
- Management
- Reliable
- Hardworking
Certification
Six Sigma Greenbelt Certified(2017)
CPR AED Certified(2025)
CPR AED Certified(2025)
Timeline
Front Desk Receptionist
Country Inn & Suites By Radisson
07.2025 - 01.2026
Women's Locker Room Attendant
Pfizer
05.2024 - 05.2025
Electronic Sales Associate
Walmart
02.2022 - 03.2024
Loan Specialist
Regional Finance
04.2021 - 01.2022
Assistant Manager
Dollar General
12.2018 - 03.2021
Bachelor of Arts - Business Administration And Management
North Carolina A&T State University
Associate of Arts - Business
Edgecombe Community College