Kiara Blackstock
Winston-Salem
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Reliable with phenomenal work ethic with the ability to quickly adapt to new tasks and environment. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Co-Manager
Windsor
10.2021 - Current
- Performed daily audits of registers to ensure accuracy of financial records
- Created strategies to increase sales and improve overall store performance
- Developed a system for tracking sales performance and customer feedback
- Provided excellent customer service while resolving customer complaints
- Collaborated with upper management regarding budgeting decisions and cost control measures
- Mentored new employees and provided guidance on company policies and procedures
- Analyzed sales data reports to identify areas of improvement within the store environment
- Maintained up-to-date knowledge of industry trends and competitor activities
- Planned, organized, and delegated tasks to ensure efficient workflow
- Communicated plans and actions to meet departmental goals
- Negotiated contracts with vendors and suppliers
- Reviewed monthly financial results with partners to identify opportunities to improve profitability
Medical Health Assistant
Forsyth Human Society
08.2021 - 09.2021
- Educated patients on health maintenance topics such as nutrition, exercise and disease prevention
- Maintained cleanliness of treatment areas by performing regular cleaning duties according to standards
- Observed changes in patients' conditions and reported them to the attending physician promptly
- Recognized symptoms of distress in patients and notified appropriate healthcare personnel immediately
- Provided personal care services such as bathing, dressing, oral hygiene and grooming to patients
- Administered medications to clients at scheduled times
Sales Associate
Ross Dress for Less
07.2017 - 08.2021
- Developed and implemented a customer service training program, demonstrating strong organizational and communication skills
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
Sales Associate
Victoria Secret
10.2016 - 02.2017
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Promoted benefits of store credit cards and customer loyalty programs
Education
Bachelor of Science (B.S.) - Biology
Winston-Salem State University
Winston-Salem, NC05.2020
Skills
- Strong Work Ethic
- Attention to Detail
- Strong Communication Skills
- Multitasking and Organization
- Time Management
- Customer Service
- Appointment Scheduling
- Account Management
- Resourceful
- Meeting Coordination Experience
- Travel Arrangements
- Strong Problem Solver
- Client Satisfaction
- Errands
- Tech-Savvy Nature
- Social Media Savvy
- Creative Thinking Capacity
- Calendar Management
- Shipping and Receiving Packages
- Guest Relations
- Office Supply Management
- Product Development
- Project Planning
- Efficient note-taking
- Biology and chemistry
- Cancer biology
- Cell biology
- Microbiology background
- Microbiology testing
- Microbiology Knowledge
- Microbiology analysis
- Soil microbiology
Timeline
Co-Manager
Windsor
10.2021 - Current
Medical Health Assistant
Forsyth Human Society
08.2021 - 09.2021
Sales Associate
Ross Dress for Less
07.2017 - 08.2021
Sales Associate
Victoria Secret
10.2016 - 02.2017
Bachelor of Science (B.S.) - Biology
Winston-Salem State University
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