Kiana Bailey
Charlotte
Summary
Detail-oriented professional with experience in environmental services and security. Known for strong conflict resolution and data analysis skills, effectively collaborating with teams to implement training programs that enhance operational efficiency and safety protocols.
Overview
13
13
years of professional experience
Work History
Environmental Services Technician
Advocate Health Care
Charlotte, NC
12.2024 - Current
- Ensured cleanliness and sanitation standards in patient care areas to promote safety and comfort.
- Assisted in infection control measures through thorough disinfection practices.
- Operated cleaning equipment, ensuring proper use and safety procedures.
- Worked with team members to streamline operations and improve service delivery.
- Conducted training sessions for new employees to enhance onboarding experience and retention.
Security Officer
G4S Secure Solutions
Charlotte, NC
01.2019 - 12.2024
- Responded promptly to incidents, emergencies, and alarms, coordinating with local authorities.
- Implemented security procedures that enhanced operational efficiency and reduced incidents.
- Monitored premises to ensure safety and security protocols were consistently followed.
- Conducted thorough inspections of facilities and equipment to identify potential hazards.
- Also assisted with training of new employees
Assistant Manager
Burger King
Charlotte, NC
06.2013 - 01.2019
- Supervised daily operations to ensure efficient service delivery and compliance with company standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Coordinated scheduling to align staffing with peak business hours, enhancing team productivity.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Led initiatives to enhance food safety protocols and maintain high sanitation standards.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Garinger High School
Charlotte, NC06-2013
Skills
- Infection control expertise
- Site inspection
- Regulatory inspections
- Standard operating procedures
- Data analysis
- Safety trained
- Conflict resolution
Timeline
Environmental Services Technician
Advocate Health Care
12.2024 - Current
Security Officer
G4S Secure Solutions
01.2019 - 12.2024
Assistant Manager
Burger King
06.2013 - 01.2019
High School Diploma -
Garinger High School