Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Dock Operation Manager
General Motors Co
Charlotte, NC
06.2025 - 11.2025
Developed and maintained courteous and effective working relationships.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Delivered services to customer locations within specific timeframes.
Coordinated with shipping teams to streamline inventory management processes.
Oversaw scheduling of shipments to optimize resource allocation and reduce delays.
Rural Mail Carrier
United States Post Office
Charlotte, NC
09.2022 - 06.2024
Organized mail ahead of delivery runs for correct routing.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Maintained records on customers with mail forwarding and change of address requests.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Altered routes to accommodate changing conditions or road closures in delivery areas.
Driver
UPS
Charlotte, NC
03.2021 - 09.2022
Completed rush deliveries on tight timetables to satisfy customer needs.
Completed on-time deliveries by choosing best and most efficient routes.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Manager
Amazon
Charlotte, NC
09.2021 - 08.2022
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Performed inventory control, such as counting, and stocking merchandise.
Operated box or straight trucks and cargo vans.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
Coordinated team schedules, optimizing labor resources to meet demanding shipping deadlines.
Developed training materials to enhance employee knowledge of warehouse procedures and safety practices.
Mobile Expert
T MOBILE
Charlotte, NC
03.2018 - 04.2021
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Utilized upselling techniques to promote additional products and increase sales.
Certified Deputy Sheriff Corrections Case Manager at Leon County Sheriff OfficeCertified Deputy Sheriff Corrections Case Manager at Leon County Sheriff Office