Khloe Reece
Matthews
Summary
Contact lens technician with extensive experience in ophthalmic and optometric care. Demonstrates strong clinical and organizational skills with a keen attention to detail. Proficient in assisting patients with lens fittings and troubleshooting issues. Previous contributions led to significant improvements in patient satisfaction levels.
Overview
10
10
years of professional experience
Work History
Contact Lens Technician
Horizon Eye Care And Optical
Charlotte
12.2021 - Current
- Maintained inventory of contact lenses and supplies
- Integrated new lens technology into the practice for better patient outcomes
- Operated phoropter and slit lamp for lens fitting and prescription adjustments
- Successfully fit and educated patients on proper use, care, and safety of contact lenses including scleral, traditional RGP, soft and pediatric aphakic lenses
- Utilized electronic health record systems for accurate and efficient patient data management
- Trained new staff on contact lens fitting procedures and clinic protocols
Clinical Office Lead
Carolinas Vision Group
Charlotte
06.2020 - 12.2021
- Oversaw daily operations and floated between departments to ensure smooth daily workflow
- Verified vision insurance for upcoming appointments, assisted with check in/out, managed faxes and multi-line phone system
- Held weekly office huddles, monthly office meetings, and handled scheduling for call center and front office staff
- Generated office reports for outstanding patient and insurance balances
Front Desk Administrator
Riva Aesthetic Dermatology
Cornelius
08.2019 - 03.2020
- Greeted patients warmly, ensuring a welcoming and professional atmosphere
- Processed patient intake forms, verified medical insurance information
- Performed administrative tasks such as filing, copying, data entry, and scanning documents
Optician/Receptionist
LUX Eyecare+Optical
Matthews
08.2018 - 08.2019
- Managed inventory of eyeglasses and sunglasses
- Recommended and assisted patients with frame selection to enhance satisfaction
- Placed lens orders with appropriate labs and inspected finished eyeglasses for prescription accuracy before dispensing
Optometric Technician
Americas Best Contacts And Eyeclasses
Matthews
02.2016 - 08.2018
- Conducted pre-testing, including auto-refraction, visual acuity, and pressure checks, to facilitate accurate diagnosis
- Completed visual field testing and retinal imaging
- Verified patient records for accuracy and updated medical information to enhance patient care
- Ensured cleanliness and organization of examination rooms to support efficient patient flow
Education
Queen’s Grant High School
Charlotte, NC06-2014
Skills
- Contact lens fitting
- Vision insurance verification
- Electronic health records
- Optical sales
- Patient education
- Attention to detail
- Problem solving
- Customer service
Timeline
Contact Lens Technician
Horizon Eye Care And Optical
12.2021 - Current
Clinical Office Lead
Carolinas Vision Group
06.2020 - 12.2021
Front Desk Administrator
Riva Aesthetic Dermatology
08.2019 - 03.2020
Optician/Receptionist
LUX Eyecare+Optical
08.2018 - 08.2019
Optometric Technician
Americas Best Contacts And Eyeclasses
02.2016 - 08.2018
Queen’s Grant High School