Khiaira Barksdale
Carolina
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
4051
4051
years of post-secondary education
Work History
Warehouse Worker
United States Post Office
Greensboro
09.2025 - Current
- Assisted in loading and unloading trucks to ensure timely delivery of mail and packages.
- Sorted incoming and outgoing mail and packages for accurate distribution.
- Collaborated with team members to streamline order fulfillment processes.
- Identified safety hazards and reported them to management for immediate action.
- Executed quality control checks on outgoing parcels to ensure compliance with postal standards.
- Participated in training sessions to enhance operational skills and safety awareness.
- Restructured storage layouts to optimize space and improve accessibility of items.
- Communicated effectively with colleagues to coordinate workload and deadlines.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
Cashier
Wendy's
Greensboro
03.2023 - 06.2025
- Processed customer transactions efficiently, ensuring accuracy and speed during peak hours.
- Assisted in training new cashiers, promoting adherence to company policies and procedures.
- Managed inventory levels, reporting shortages to maintain adequate stock for operations.
- Collaborated with team members to enhance workflow and improve customer service experiences.
- Resolved customer complaints and inquiries, fostering a positive dining atmosphere.
- Maintained cleanliness of the front counter and dining area, adhering to health standards.
- Handled cash and credit transactions carefully, minimizing discrepancies and errors.
Pool Attendant
Greensboro Parks And Recreation
Greensboro
05.2023 - 05.2024
- Assisted guests with inquiries and resolved issues to enhance overall experience.
- Conducted regular inspections of pool equipment to identify maintenance needs.
- Maintained cleanliness of pool areas, ensuring a welcoming atmosphere for visitors.
- Collaborated with team members to organize recreational activities and events for guests.
- Provided first aid assistance when necessary, ensuring guest safety and well-being.
- Engaged in ongoing training sessions to improve service skills and pool safety knowledge.
- Greeted customers upon arrival at the pool area.
Education
James B. Dudley High School
Greensboro, NCGuilford Technical Community College
Jamestown, North Carolina, NCSkills
- Order fulfillment
- Inventory management
- Quality control
- Mail sorting
- Customer service
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Warehouse logistics
- Health and safety regulations
- Pallet jacks
- Shipping and receiving
- Data entry
- Self-motivated and disciplined
- Basic computer proficiency
- Microsoft Excel
- Verbal and written communication
- Skid building
Timeline
Warehouse Worker
United States Post Office
09.2025 - Current
Pool Attendant
Greensboro Parks And Recreation
05.2023 - 05.2024
Cashier
Wendy's
03.2023 - 06.2025
James B. Dudley High School
Guilford Technical Community College