Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khaya Jackson

Winston-Salem

Summary

Dynamic Sales Associate with proven expertise at Foodlion Grocery Store, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and operational efficiency through effective teamwork and problem-solving. Skilled in cash handling and POS system operation, consistently fostering a welcoming shopping environment and encouraging repeat business.

Overview

1
1
year of professional experience

Work History

Sales Associate

Foodlion Grocery Store
Winston-Salem, NC
04.2025 - 03.2026
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained stock levels by organizing inventory and conducting regular restocking of shelves.
  • Operated cash register efficiently, ensuring accurate transactions and excellent customer service.
  • Collaborated with team members to maintain cleanliness and organization throughout the store.
  • Adhered to safety protocols while handling food products, promoting a safe shopping environment.
  • Engaged with customers to gather feedback, contributing to improvements in service delivery.
  • Monitored sales floor for potential issues, resolving them promptly to maintain operational flow.
  • Participated in training sessions, developing product knowledge and improving personal performance skills.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Associate of Science - Business Administration

Forsyth Technical Community College
Winston-Salem, NC
05.2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Goal oriented
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Cash register operation
  • POS system operation

Timeline

Sales Associate

Foodlion Grocery Store
04.2025 - 03.2026

Associate of Science - Business Administration

Forsyth Technical Community College
Khaya Jackson