Khameron Thomas

Participated in the training and development of new pack members to ensure they feel comfortable in their roles and provide the best possible experience for guests.

• Taught new hires daily operations in each of the attractions outlets through hands-on coaching.
• Ensured every team member was aware of safety rules and codes and how to handle them.
• Collaborated with management to identify training needs aligned with organizational goals.
• Assessed trainee performance, providing constructive feedback to improve knowledge retention.

Delivered exceptional guest service by facilitating smooth attraction operations and addressing guest inquiries.

• Monitored safety protocols to ensure compliance and maintain a secure environment for guests and pack members.
• Resolved guest concerns promptly, improving satisfaction and fostering positive relationships with visitors.
• Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
• Demonstrated adaptability by taking on additional responsibilities or shifts when needed to maintain adequate staffing levels and ensure smooth park operations.
• Maintained brand standard cleanliness through proper cleaning procedures.

Assisted the kitchen and front end by following company guidelines, providing quality customer service, and paying attention to detail.

• Prepared food items in accordance with Chipotle standards and recipes.
• Delivered exceptional customer service in fast-paced environment.
• Handled transactions at the register, including processing payments and providing accurate change
• Maintained cleanliness and organization of workstations and dining areas.

Assisted with the preparation of Sunday worship by testing all stage, lighting, and sound equipment.

• Tested and adjust all microphones to the correct decibels
• Assisted in setting up and dismantling production equipment efficiently.
• Prepared the pastors for the pulpit by hooking them up with the wireless mics.
• Collaborated with team members to ensure seamless media presentations.