Summary
Overview
Work History
Education
Skills
Affiliations
Activities
Timeline
Generic

Keziah McGilveary

Winston-Salem

Summary

I am currently enrolled in Winston-Salem State University with 4+ years of experience in retail and finance. Received promotion to office assistant due to exceptional customer service skills, leadership qualities, and ability to be a team player. Seeking to expand professional skills.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

DSP- Brightspring Health
06.2024 - Current
  • Provide personal care assistance including hygiene, grooming, and mobility support.
  • Support daily living skills such as cooking, cleaning, laundry, and transportation.
  • Administer medications and follow individualized care plans.
  • Encourage community engagement, social activities, and independence.
  • Document progress and communicate effectively with care teams and families.

Kiosk Attendant-Work Study
01.2024 - Current
  • Support campus operations by providing student assistance and maintaining a professional, welcoming environment.
  • Handle administrative and customer service tasks with accuracy and efficiency.

Office Associate Assistant/ Customer Lead

Food Lion
03.2021 - 02.2022
  • Manage and maintain the schedule of the other cashiers
  • Supervise the customer service desk
  • Handle the sale and disbursement of Western Union transfers, lottery tickets, and money orders
  • Conduct cashier balancing of cash registers and the customer service desk to ensure daily cash flow matches daily records of transactions
  • Assure that the front-end associates have all their required resources and maintain a healthy employee work environment
  • Ensure customers have a wonderful experience while shopping

Cashier

Food Lion
08.2020 - 03.2021
  • Operating registers
  • Checking I.D. for age-restricted items
  • Completing other assigned tasks
  • Greet people at the door and the register
  • Assisting customers with any of their concerns and resolving issues
  • Counting the cash drawer at the beginning and end of each shift

Education

Bachelor of Science - Interdisciplinary Studies, Music minor in psychology

Winston-Salem State University
Winston-Salem, NC
05.2026

High School Diploma - undefined

Garner Magnet High School
Garner, NC
06.2022

Skills

  • Leadership & Team Management
  • Administrative Support
  • Strong Communication
  • Adaptability & Flexibility
  • Conflict Resolution
  • Dependability & Work Ethic
  • Empathy & Compassion

Affiliations

  • Inspirational Voices Gospel Choir – Member (Fall 2023 – Present)
  • Legacy Leader Program – Member (Fall 2024 – Present)
  • BMB (Bout My Business) – Member (Spring 2025 – Present)
  • BMB Executive Board – Secretary (Fall 2025 – Present)
  • Core College – Member (Fall 2024 – Present)
  • Black Student Union (Co-Founder & Event Coordinator, 2021) – Organized events, managed vendor relations, and promoted community engagement.
  • Youth Leadership Program (2019 – 2021) – Participated in civic engagement initiatives and networking with state leaders.

Activities

  • Youth Leadership Program (2019-2021) The Youth Leadership Program fosters mutual understanding, respect, and civic engagement among young Americans and their international peers.
  • Participate in off campus activities that would relate to future career goals that would inspire our generation
  • These activities gave us many opportunities to meet political and professional people that are leaders all over the state
  • Black Student Union (Est. 2021) Co-Founder & Event Coordinator Our club's purpose is to have an open space to talk about black and social issues within our community and worldwide. Our club is also meant to help the black/colored population of Garner make a difference and get involved in our community. My role was responsible for aspects of event planning such as:
  • Arranging the venues and costs and maintaining relationships with the vendors
  • Maintaining a strong relationship and communication with the treasurer and social media director
  • Time management, public speaking, and creative thinking.

Timeline

DSP- Brightspring Health
06.2024 - Current

Kiosk Attendant-Work Study
01.2024 - Current

Office Associate Assistant/ Customer Lead

Food Lion
03.2021 - 02.2022

Cashier

Food Lion
08.2020 - 03.2021

High School Diploma - undefined

Garner Magnet High School

Bachelor of Science - Interdisciplinary Studies, Music minor in psychology

Winston-Salem State University

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Keziah McGilveary