Kewau Gist

Over 2 years management experience in production operations and 5 years customer service experience in retail/restaurant operations. Highly reliable, active listener, and goal oriented and obsessed with customer satisfaction. Monitors staffing requirements, assigning employees start of shift (SOS) according to program goals while closely monitoring labor cost overseeing 5 to 7 training groups per week. Will demonstrate the ability to consistently function at 100 percent of expectations to meet time commitments and tight deadlines whether individually assigned or team-oriented goals. Vocally self-critical because leaders learn from mistakes instead of hiding them. Customer Service and Administrative role experienced (5 years +) Dependable, believing internal principles dictate performance Understands upstream and downstream of variances; is able to use resources to expand knowledge and answer tough questions Quick and effective problem solver; excellent multi-task abilities Proficient educator and coach with ability to communicate clearly to any audience Can drive understanding (using visual aid like PowerPoint) Passionate about position and champion ideas that benefit the company Dive deep for root-cause analysis to uncover core issues through direct observation, facts, and data Professional safety specialist that works well independently or within a team environment, whether customer service or warehouse. Willing to relocate to: Charlotte, NC - - Authorized to work in the US for any employer