Kewal Thapa
Indian Trail
Summary
Results-driven professional with a diverse background in small-scale sales, warehouse operations, network field technician, office administration, and customer service, coupled with a strong foundation in Information Technology. Proficient in Microsoft Office Suite and experienced in data entry, maintenance tasks, and computer troubleshooting. Known for exceptional organizational skills, attention to detail, and a strong work ethic. Skilled in delivering outstanding customer service and adept at building and maintaining positive relationships. Thrives in fast-paced environments, excelling at multitasking and prioritizing tasks. Flexible and open to travel as required. An IT degree holder with a solid understanding of technology and its application in various industries.
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
ManpowerGroup
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Home Office Administrator
TJ-MAXX
01.2021 - Current
- Assisted with various administrative tasks, including data entry, filing, and correspondence.
- Proficiently used Microsoft Office Suite to create reports, spreadsheets, and presentations.
- Coordinated appointments, meetings, and travel arrangements for executives.
- Handled phone calls and inquiries, providing professional and prompt assistance.
Field Technician
Spectrum
05.2023 - 03.2024
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
- Installed network devices for customers
General Warehouse Associate
TJ-Maxx
02.2019 - 01.2021
- Managed inventory and ensured accurate record-keeping.
- Efficiently received, inspected, and organized incoming shipments.
- Prepared orders for delivery and coordinated logistics.
- Utilized warehouse management software to track inventory and streamline operations.
Education
Associate of Science - Information Technology
Central Piedmont Community College
Charlotte, NC05.2022
Skills
- Proficient in troubleshooting computer issues and performing basic maintenance tasks
- Skilled in data entry and accurately managing large volumes of information
- Strong interpersonal skills, able to communicate effectively with diverse stakeholders
- Willingness to travel as needed to fulfill job requirements
- Special Requirements
- Fast learner and good communication
- Customer Service
- Financial Records and Processing
- Office Management
- Network Field Technician
__________________________________________
With a comprehensive skill set encompassing sales, warehouse operations, office administration, IT expertise, and network field technician I am eager to leverage my diverse background to excel in a new role I am confident in my ability to contribute to the success of your organization, utilizing my strong work ethic, attention to detail, and dedication to delivering exceptional results I look forward to utilizing my knowledge and skills to make a positive impact on your team and help drive organizational growth
Languages
English
Full Professional
Nepali
Full Professional
Hindi
Full Professional
Timeline
Field Technician
Spectrum
05.2023 - 03.2024
Home Office Administrator
TJ-MAXX
01.2021 - Current
General Warehouse Associate
TJ-Maxx
02.2019 - 01.2021
Data Entry Clerk
ManpowerGroup
Associate of Science - Information Technology
Central Piedmont Community College
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