Organized and motivated professional with strong time management and organizational skills. Proven ability to adapt and excel in diverse environments. Committed to contributing to company growth while enhancing personal capabilities.
Overview
8
8
years of professional experience
Work History
Delivery Associate
Big Trucking LLC
Fayetteville
03.2024 - Current
Assisted with unloading product from truck as needed upon delivery to customer's location.
Used GPS navigation to plan routes and rerouted for unexpected delays.
Adhered to assigned routes and followed time schedules.
Notified customers prior to arrival of goods or services at their locations.
Ensured proper care in the handling of packages to avoid damage during transit.
Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Gas Station Attendant
BP Gas Station Service
Fayetteville
05.2023 - 01.2024
Checked expiration dates on food items before restocking shelves.
Identified and quickly handled spill clean-up.
Maintained knowledge of sales and promotions, return policies and security practices.
Processed customer payments using cash registers and credit card machines.
Maintained records of daily transactions for accurate accounting purposes.
Organized store by returning merchandise to proper areas and restocked displays.
Provided guidance and training to new employees when needed.
Monitored CCTV cameras for suspicious activities in the store premises.
Provided exceptional customer service to ensure satisfaction at all times.
Requested and carefully reviewed identification for alcohol, tobacco and other sales with age minimums.
Gas Station Attendant
Speedway Gas Station
Fayetteville
08.2022 - 02.2023
Implemented promotional sales strategies to increase revenue and customer satisfaction.
Ensured all store policies were adhered to by customers at all times.
Activated fuel pumps and filled fuel tanks with gasoline or diesel fuel.
Processed gas and amenities payments.
Counted and balanced cashier drawers.
Balanced daily transactions on a computerized point-of-sale system.
Learned roles of other departments to provide coverage and keep store operational.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Restocked shelves according to plan-o-grams set up by management team.
Crew Member
Party HQ
07.2020 - 11.2021
Adhered to health department regulations regarding food handling procedures.
Addressed and resolved guest concerns promptly to ensure satisfaction.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Promptly responded to customer inquiries and resolved complaints to promote a productive workplace
Server
Smokey Bones Bar & Fire Grill
05.2019 - 03.2020
Served food and beverages to patrons and confirmed complete orders.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
GM
Target
05.2018 - 11.2019
Informed customers of in-store promotions or pricing specials.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Resolved customer complaints in a professional manner.
Maintained work area and kept cash drawer organized.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Team Member
McDonald's
02.2018 - 07.2019
Adhered to health department regulations regarding food handling procedures.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Managed inventory levels by restocking items when necessary.
Operated the register to process customer transactions accurately and efficiently.
Provided excellent customer service while addressing customer inquiries or complaints courteously and promptly.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Transported waste to designated disposal sites according to safety protocols.
Team Associate
Giant Food Stores
04.2017 - 05.2019
Stocked shelves with new merchandise and checked for outdated or damaged items.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Faced products on shelves and displays to meet company policies.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Stocked shelves with dairy products such as milk, cheese, yogurt, eggs, and butter.
Project Scanner
Global Solutions
11.2018 - 03.2019
Maintained records of scanned documents, including date, time, and document type.
Executed tasks according to established guidelines set forth by management team.
Adhered strictly to confidentiality requirements when handling confidential information during the scanning process.
Created electronic files for various types of documents.
Wait Staff Member
Blue sunday grill & bar
Bowie
03.2017 - 01.2019
Informed customers of daily specials and signature menu items.
Performed opening and closing duties such as restocking supplies, cleaning floors.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sanitized surfaces after each use following standard sanitation practices.