Kevin Rios Gonzalez
Creedmoor
Summary
CDL-A driver with a strong background in customer service. I’m great with time management, communication, and hands-on work like setup and deliveries. I take pride in being reliable, hardworking, and quick to adapt. Always ready to learn, work with a team, and make sure the job gets done right.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Crc technician
Herc Rentals
Knightdale
03.2024 - Current
- Maintained and repaired equipment to ensure operational efficiency.
- Conducted regular inspections for safety and compliance standards.
- Collaborated with team members to troubleshoot technical issues effectively.
- Configured temporary air conditioning units to ensure optimal climate control inside and outside.
- Configured air conditioning systems to meet customer specifications and assisted with modifications as needed.
- Operated trucks, vans, and box trucks to transport equipment.
- Advocated for safety best practices, contributing to a safer work environment.
- Conducted thorough pre and post-trip inspections to ensure vehicle safety and compliance.
Shift Lead
Walgreens
Raleigh
04.2023 - 05.2024
- Supervised team members to ensure efficient daily operations.
- Managed cash handling and balancing registers accurately.
- Trained new employees on store policies and procedures.
- Assisted customers with product inquiries and returns.
- Maintained inventory levels and organized stockroom efficiently.
- Implemented store promotions to enhance customer engagement.
- Coordinated tasks among team members during peak hours effectively.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Responded to customer inquiries and complaints in a professional manner.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Education
Granville Central High School
Stem, NCSkills
- Equipment maintenance
- Air conditioning troubleshooting
- Regulatory compliance
- Safety inspections
- Customer service
- Technical problem solving
- Inventory management
- Team leadership
- Employee training
- Effective communication
- Conflict resolution
- Time management
- Vehicle operation
- File and record maintenance
- Verbal and written communication
- Installation and repair
- Documentation and reporting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Cdl A (July 2025)
Accomplishments
- Safety champion
- Spotlight award
Timeline
Crc technician
Herc Rentals
03.2024 - Current
Shift Lead
Walgreens
04.2023 - 05.2024
Granville Central High School