Kevin N. Phillips
Durham
Summary
To obtain employment with a company or organization that offers a positive atmosphere to learn and implement the experience and skills I have obtained during my career. To bring my strong sense of dedication, motivation, and professionalism to the work place long term.
Results-driven professional with extensive experience in sales operations. Specializes in optimizing team performance and achieving sales goals. Known for fostering collaborative environments and adapting to performance challenges. Proficient in strategic planning, team leadership, and relationship management.
Overview
18
18
years of professional experience
Work History
Canvassing Manager
Southern Premier Roofing
12.2023 - Current
- Conducted regular performance evaluations for the canvassing team, providing constructive feedback and implementing performance improvement plans as needed
- Created comprehensive reports on campaign effectiveness, including key metrics such as conversion rates and leads generated
- Utilized CRM software to track prospect interactions during canvassing efforts, facilitating efficient follow-up communication with potential customers
- Provided ongoing training sessions on effective sales techniques tailored specifically for door-to-door interactions with potential customers
- Led a team of six (6) canvassers in executing door-to-door marketing campaigns, resulting in an increase in customer acquisition
- Developed and implemented training programs to enhance the skills and knowledge of canvassing team members, leading to an improvement in conversion rates
- Analyzed data from various sources to identify target demographics and optimize canvassing routes, resulting in a reduction in travel time and expenses
Office Manager
Phillips Consulting
01.2007 - Current
- Company Overview: Building Code and Zoning Law Consulting Firm
- Skilled relationship builder and communicator with the proven ability to work with office staff, clients and other professionals within the field
- Created and executed all office proposals, contracts and invoices
- Dedicated office management professional with experience handling technical and client communication tasks
- Ensure accurate filing of all online and hard copy paper applications
- Maintained accurate and current registration within application processing software for all staff, clients and professionals
- Advanced computer skills in MS Office Suite, data entry and online application processing technology
- Accurately create, coordinate and document all daily schedules, meetings, calendars and communications
Sales Representative
Bottle Free Water
01.2023 - 08.2023
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Squad/Program Leader (Volunteer)
Triumph
01.2018 - 01.2020
- Company Overview: Community Outreach
- Developed marketing material for programs and services available within the community we served
- Able to foster trust between myself, staff and community members with a welcoming open line of communication
- Headed the programs that tackled the issues of Financial Literacy, Conflict Resolution, Effective Communication, Empathy, and Local Political Climate
- Analyzed outcome data and followed up with participants for accuracy
- Lead a number of forums on a variety of topics and issues
Education
High School Diploma -
Franklin High School
Franklin, NJ06-1992
Skills
- Creative solutions
- Recruitment strategies
- Cross-functional teamwork
- Progress reporting
- Excellent communication
- Organizational skills
- Team leadership
- Decision-making
- Staff training and development
- Goal setting and achievement
- Rapport and relationship building
Accomplishments
- Achieved better sales performance by introducing my own written sales script for Door to Door sales canvasing.
- Achieved early promotion as first a Team Lead followed by the role of Canvasing Manager within first year of employment.
- Increased our client base by attending multiple Lunch and Learns, Office Parties and Industry Meetings.
Timeline
Canvassing Manager
Southern Premier Roofing
12.2023 - Current
Sales Representative
Bottle Free Water
01.2023 - 08.2023
Squad/Program Leader (Volunteer)
Triumph
01.2018 - 01.2020
Office Manager
Phillips Consulting
01.2007 - Current
High School Diploma -
Franklin High School
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