Kevin McEachern
Williamston
Summary
Dynamic professional with a strong background in customer service and sales, honed at Walmart as an Online Personal Shopper. Expert in product selection and delivery management, I excel in fostering client satisfaction through patience and empathy, consistently achieving high satisfaction ratings while adapting to evolving market trends.
Developed expertise in customer engagement and product recommendations within fast-paced retail environment. Demonstrates skills in understanding client needs and providing personalized solutions. Seeking to transition into new field, leveraging background in customer service and digital tools to drive success.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
03.2024 - 09.2025
- Assisted customers with product selections based on preferences and needs.
- Learned to navigate online shopping platforms for efficient order processing.
- Provided support in managing customer inquiries and resolving issues promptly.
- Adapted to changing trends by researching popular products and brands.
- Collaborated with team members to enhance overall shopping experience for clients.
- Engaged customers through personalized communication to improve satisfaction levels.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Veterinary Receptionist
Williamston Veterinary Hospital
10.2022 - 02.2023
- Managed front desk operations, ensuring efficient check-in and appointment scheduling for clients and pets.
- Provided exceptional customer service, addressing client inquiries and resolving concerns promptly.
- Maintained accurate patient records using veterinary software, ensuring compliance with regulations.
- Assisted veterinarians during examinations by preparing necessary materials and equipment.
- Educated clients on pet care, vaccination schedules, and preventative health measures effectively.
- Managed multi-line phone system and pleasantly greeted patients.
- Handled billing processes, including processing payments and managing insurance claims efficiently.
Education
High School Diploma -
Martin County Highschool
Williamston, NC06-2021
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Delivery management
Timeline
Online Personal Shopper
Walmart
03.2024 - 09.2025
Veterinary Receptionist
Williamston Veterinary Hospital
10.2022 - 02.2023
High School Diploma -
Martin County Highschool