Kevin Alvardo
Charlotte,NC
Summary
Dedicated Server at The NASCAR Hall Of Fame Convention Center, known for a strong work ethic and exceptional guest engagement skills. Excelled in providing top-notch service, ensuring positive dining experiences, and maintaining stringent hygiene standards. Expert in safe food handling, contributing to a significant improvement in service efficiency and customer satisfaction.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Server
Convention Center/Nascar Hall of Fame
Charlotte, NC
03.2023 - Current
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Boosted dessert sales by 15% through effective recommendations during the meal.
Server
Sabor Latin Street Grill - University
Charlotte, NC
09.2021 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Trained and mentored 3 new servers, leading to a 60% reduction in training time
Education
High School Diploma -
Colegio Ciudad Casarapa
Venezuela,CCS 09.2016 - 06.2020
Skills
- Strong work ethic
- Safe food handling
- Guest engagement
Task prioritization
Team collaboration
High volume dining
Certification
Charlotte FC Unified Team Soccer Player
Timeline
Charlotte FC Unified Team Soccer Player
04-2023
Server
Convention Center/Nascar Hall of Fame
03.2023 - Current
Server
Sabor Latin Street Grill - University
09.2021 - Current
High School Diploma -
Colegio Ciudad Casarapa
09.2016 - 06.2020
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