Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KESHAUN HOLLAND

Durham

Summary

AWS Certified Cloud Practitioner and CompTIA Security+ certified IT professional with experience in system administration, help desk support, and network troubleshooting. Skilled in Active Directory, Python automation, and cloud fundamentals. Seeking entry-level opportunities in Cloud Support, IT, or Cybersecurity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Technician

Spectrum
12.2024 - 03.2025
  • Installed and maintained fiber optic and coaxial infrastructure for residential and commercial clients
  • Diagnosed network connectivity issues and optimized performance
  • Performed signal testing and preventative maintenance

Administrative Assistant

Trusted Angels Home Care
06.2018 - 01.2024
  • Managed IT infrastructure, website, domain, and network connectivity
  • Streamlined client communication and inventory systems

IT Support Technician

Cell Tech Inc.
02.2022 - 07.2023
  • Supported 500+ devices across NC and VA County School systems
  • Administered Active Directory: user provisioning and permissions
  • Developed Python scripts reducing routine task time by 40%
  • Installed, configured, and repaired hardware; maintained incident tracking

Education

B.S. - Information Technology (Candidate)

North Carolina Central University
05.2026

Skills

  • Cloud: AWS Cloud Fundamentals
  • Systems: Windows Server, Linux, Active Directory
  • Networking: TCP/IP, DNS, VPN, LAN, Network Diagnostics, Fiber, Coaxial
  • Programming & Automation: Python scripting
  • Cybersecurity & Tools: SIEM, Incident Response, Ticket Management
  • Hardware & Devices: Installation, Configuration, Repair, Troubleshooting

Certification

  • AWS Certified Cloud Practitioner, 2025
  • CompTIA Security+, 2025
  • CompTIA Network+ (In Progress)
  • Google Cybersecurity Professional Certificate, 2024
  • Lenovo Certified Hardware Specialist, 2023
  • CLFP Foundations of Commercial Equipment Finance, 2024

Timeline

Field Technician

Spectrum
12.2024 - 03.2025

IT Support Technician

Cell Tech Inc.
02.2022 - 07.2023

Administrative Assistant

Trusted Angels Home Care
06.2018 - 01.2024

B.S. - Information Technology (Candidate)

North Carolina Central University

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