Kerstin Contreras
Jacksonville
Summary
Dynamic, results-oriented professional eager to embrace new challenges and drive success. Strong work ethic, adaptability, and exceptional interpersonal skills foster collaboration and positive relationships. Proven ability to work independently while quickly mastering new skills, complemented by keen attention to detail that ensures high-quality outcomes. Committed to continuous improvement and effective contribution to team objectives.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Don Williamson Nissan
10.2025 - Current
- Developed strong customer relationships through effective communication and personalized service.
- Executed sales strategies to meet and exceed monthly targets consistently.
- Conducted comprehensive product demonstrations to enhance customer understanding and engagement.
- Utilized CRM software to track customer interactions and improve follow-up efficiency.
Child & Youth Program Assistant
Wakaba Child Development Center
04.2024 - 07.2025
- Facilitated communication between youth, parents, and program staff.
- Collaborated with team members to enhance program delivery and engagement.
- Assisted with the planning, organizing, and implementation of special events.
- Participated in staff meetings to discuss program goals and objectives.
Pharmacy Technician
Walgreen's Pharmacy
03.2020 - 04.2022
- Processed prescription orders using pharmacy management software effectively.
- Provided excellent customer service by addressing patient inquiries promptly.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Direct Support Professional
Friendship Community Care
07.2019 - 03.2020
- Built strong and trusting rapport with clients and loved ones.
- Maintained accurate documentation of client interactions and care provided.
- Organized oral medications for clients following dosage and schedule requirements.
- Collaborated with other staff members to develop individualized service plans for each participant.
Education
High School Diploma -
Russellville High School
Russellville, AR05-2019
No Degree - Health Sciences
Arkansas Tech University
Russellville, AR04-2019
Skills
- Team collaboration
- Attention to Detail
- Conflict resolution
- Effective customer communication
- Professionalism and ethics
- Time management
- Diversity awareness
- Adaptability in environments
- CRM proficiency
- HIPAA
- Pharmacy software proficiency
Timeline
Sales Consultant
Don Williamson Nissan
10.2025 - Current
Child & Youth Program Assistant
Wakaba Child Development Center
04.2024 - 07.2025
Pharmacy Technician
Walgreen's Pharmacy
03.2020 - 04.2022
Direct Support Professional
Friendship Community Care
07.2019 - 03.2020
High School Diploma -
Russellville High School
No Degree - Health Sciences
Arkansas Tech University