Kerry Henderson
Roxboro
Summary
Experienced with patient care, clinical assessments, and medical documentation. Utilizes strong interpersonal skills to foster patient trust and enhance care delivery. Track record of maintaining accurate health records and implementing effective care strategies.
Overview
12
12
years of professional experience
Work History
RN House Supervisor Nursing Administration
Person Memorial Hospital
07.2021 - Current
- Administered medications and monitored patient responses to ensure optimal care
- Educated patients and families on health management and post-discharge instructions
- Managed patient assessments, documenting vital signs and medical histories accurately
- Implemented infection control protocols, contributing to improved patient safety measures
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Coordinated with IT department to troubleshoot and resolve technical issues in timely manner, minimizing disruption to hospital operations.
- Coordinated staffing needs during emergency situations, ensuring adequate resources were available for patient care.
- Developed partnerships with local community organizations to support patient care and outreach efforts.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Analyzed incident reports to identify trends and implement corrective actions for improvement.
- Facilitated communication between departments to streamline operations and resolve issues.
- Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
- Mentored new nurses, providing guidance on hospital policies and procedures, fostering professional growth and development.
- Served as a liaison between administration and clinical staff, facilitating open communication channels for policy updates and concerns.
- Conducted regular rounds on all units to assess overall functioning of the department while addressing any issues or concerns that arose.
- Evaluated staff performance regularly and provided constructive feedback, leading to increased competency and productivity.
Emergency and Inpatient Care Manager, RN
Person Memorial Hospital
06.2015 - 07.2021
- Coordinated care plans for diverse patient populations, ensuring tailored support and resources.
- Facilitated interdisciplinary team meetings to enhance collaboration and improve patient outcomes.
- Monitored patient progress, adjusting care strategies based on evolving needs and feedback.
- Developed educational materials for patients, promoting self-management and adherence to treatment plans.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
- Arranged transportation and documented details of discharge transition plans.
- Communicated with healthcare providers to facilitate continuity of care.
- Maintained detailed records in compliance with agency standards and regulations.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
- Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
- Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
- Collaborated with insurance providers to secure authorization for necessary services, maximizing patients'' benefits coverage.
- Implemented patient education programs, increasing patient engagement in their health management.
- Assessing and assisting with patients needing short term rehabilitation and long term placement in an emergency room setting, inpatient and home setting.
- Helping patients and family members navigate the complexities with financial assistance and support services.
- Assisting with behavioral health placement and temporary IVC care of the patient in an emergency and inpatient setting.
- Utilization review along side doctors to verify the appropriate level of care for emergency and inpatient patients.
- Provided concurrent reviews during a hospital stay that involved daily assessments of the patients needs and continued stay.
- Worked with insurance companies for authorization for services, procedures, placement and equipment for patients.
- Worked with pharmacies to help organize and manage patients discharge medications and supplies.
Emergency Department, Med/Surgical, ICU RN
Person Memorial Hospital
07.2013 - 06.2015
- Administered patient care plans, ensuring compliance with clinical protocols and best practices.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Managed care from admission to discharge.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
Education
Registered Nurse
Piedmont Community College
Roxboro, NC05-2013
Skills
- Basic life support
- Pediatric Advanced Life Support
- Advanced Cardiac Life Support
- Quality improvement
- Compassion and empathy
- Discharge planning
- Utilization review
- Community health
- Medication and IV administration
- Team coordination
- Strong clinical judgment
- Staff supervision
- Case management
- Complex Problem-solving
- HIPAA education
- EMR systems
- Patient and family advocacy
- Family education
- Chronic disease management
- Managing deadlines
- Coordinating referrals
- Patient counseling
LifePoint Mercy Award recipient of 2024
A Lifepoint Mercy Award is given to an employee that is recognized for profoundly impacting the lives of others and embodying the company's core values. It is the highest award an employee of LifePoint can receive within the organization.
Timeline
RN House Supervisor Nursing Administration
Person Memorial Hospital
07.2021 - Current
Emergency and Inpatient Care Manager, RN
Person Memorial Hospital
06.2015 - 07.2021
Emergency Department, Med/Surgical, ICU RN
Person Memorial Hospital
07.2013 - 06.2015
Registered Nurse
Piedmont Community College
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