Keri Bartlett
Summerfield
Summary
Well trained clerical and customer service professional with solid background in Health Care Settings. Professional demeanor with exceptional people skills and well organized nature. Successful at operating in fast-paced environments to handle any administrative needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Records/ Front Desk Back-up
Surgical Center Of Greensboro
07.2019 - Current
- Scan and verify records in patients chart, file charts.
- File loose documents in Dr.'s folder to sign
- Prepare charts for upcoming schedules.
- Prepare medical records request, then fax, email or mail to appropriate location.
- Answer phones assisting patients with records request or directing call to appropriate location.
- Check in patient assisting them with consent forms to sign for surgery procedure.
- Collect copays and any balances due.
- Assist front desk with assembling charts for next day.
Front Desk Receptionist
Eagle Physicians
08.2017 - 07.2019
- Check in patient updating demographic and insurance information
- Verify any consent forms for patient to update and scan to patient chart
- Collect copays and any balances.
- Prepare deposits
- Answer phones, taking messages and directing calls
- Assist walk-ins
- Schedule appointments and print discharge report
Medical Records
Surgical Center Of Greensboro
04.2015 - 08.2017
- Scan and verify records in scanchart
- File and pull charts
- File loose documents in Dr.'s folder for signature
- Answer phones
- Prepare medical record request
- Sort faxes and disburse to appropriate location
Front Desk Receptionist
Lebauer Healthcare
05.2005 - 04.2009
- Check-in patient updating any demographic and insurance information
- Collect copays and any balances
- Answer phones, take messages and direct calls to appropriate location
- Assist walk-ins
- Sort faxes and disburse to appropriate location
- Schedule appointments
- Assist medical records when needed, filing and preparing schedules for next day
Education
High School Diploma -
Northwest Guilford
Greensboro, NC05-1991
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
Certificate, Medical Receptionist, Quick Jobs with a Future- May 2014
Career Readiness Certificate- May 2014
Timeline
Medical Records/ Front Desk Back-up
Surgical Center Of Greensboro
07.2019 - Current
Front Desk Receptionist
Eagle Physicians
08.2017 - 07.2019
Medical Records
Surgical Center Of Greensboro
04.2015 - 08.2017
Front Desk Receptionist
Lebauer Healthcare
05.2005 - 04.2009
High School Diploma -
Northwest Guilford
Certificate, Medical Receptionist
I was out of work for several years so this course was taken to refresh my skills.