Katerina Evans
Greensboro
Summary
Highly motivated with extensive customer service and sales experience. With over 4 years in the customer service industry, I come experienced, goal-oriented, reliable and ready to help our team achieve company goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Fischer's Neighborhood Market
01.2025 - 11.2025
- Greet customers warmly and answer any questions about our products.
- Accurately process cash, credit, and other forms of payment using the POS system.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Kept sales floor clean, shelves, and counters clean, organized, and well stocked.
Customer Experience Associate
AAFES
05.2021 - 09.2024
- Greet customers warmly and answer any questions about our products.
- Accurately process cash, credit, and other forms of payment using the POS system.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Trained new personnel regarding company operations, policies and services.
Education
High School Diploma -
Kaiserslautern High School
Kaiserslautern, Germany01-2020
Skills
- Point of sale operation
- Cash handling
- Upselling
- Stocking and receiving
- Customer service
- Communication
- Multi-tasking
- Leadership
Timeline
Sales Associate
Fischer's Neighborhood Market
01.2025 - 11.2025
Customer Experience Associate
AAFES
05.2021 - 09.2024
High School Diploma -
Kaiserslautern High School