Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keren Mikobi

Garner

Summary

Dynamic Office Manager with proven expertise at YMCA After School Program, excelling in customer service and organizational skills. Cultivated strong relationships with parents and students, enhancing trust and engagement. Recognized for creating enriching activities and fostering a positive environment, contributing to a 30% increase in parent satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Manager

Ymca After School Program
08.2024 - Current

- Communicating with parents on children's behaviors and building trust

- Building a relationships with students

- Creating fun activities for kids

- Bringing kids to their cars

Camp Counselor

YMCA Camp Skyline
06.2024 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
  • Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
  • Strengthened parental trust and satisfaction through regular, detailed communication regarding campers' well-being and progress.

Sales Associate

TJ Maxx, TJX Companies
11.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Administrative Assistant

Triangle Pediatrics
06.2023 - 07.2023
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

Associate of Science - Science

Wake Technical Community College
Raleigh, NC
05-2026

High School Diploma -

Athens Drive Magnet Highschool
1420 Athens Dr, Raleigh, NC 27606
06-2024

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration

Certification

- CPR Certified

- Cpro Certified

Languages

French
Native or Bilingual

Timeline

Office Manager

Ymca After School Program
08.2024 - Current

Camp Counselor

YMCA Camp Skyline
06.2024 - 08.2024

Sales Associate

TJ Maxx, TJX Companies
11.2023 - 08.2024

Administrative Assistant

Triangle Pediatrics
06.2023 - 07.2023

Associate of Science - Science

Wake Technical Community College

High School Diploma -

Athens Drive Magnet Highschool
Keren Mikobi