Keosha Lofton
Lagrange
Summary
Dynamic Assembly Technician with a proven track record at Airbus, skilled in optimizing production line efficiency and conducting quality inspections. Adept at troubleshooting machinery and maintaining safety awareness, I excel in enhancing workflow and achieving operational goals. Committed to delivering high-quality results while fostering teamwork and collaboration.
Overview
15
15
years of professional experience
Work History
Assembly Technician
Airbus
Kinston
08.2025 - Current
- Operated assembly tools and equipment to construct products efficiently.
- Followed safety protocols to maintain a secure work environment.
- Assisted in quality control by inspecting finished products for defects.
- Collaborated with team members to optimize assembly line processes.
- Maintained cleanliness and organization of work area for improved productivity.
- Learned technical specifications and blueprints for accurate assembly tasks.
- Adapted quickly to new processes and procedures during training sessions.
- Performed assembly of products according to specifications and instructions.
Production Operator
West Pharmaceutical Services Inc
Kinston, NC
08.2022 - 12.2024
- Operated production machinery to ensure efficient workflow and product quality.
- Monitored equipment performance and reported issues to enhance operational efficiency.
- Followed safety protocols to maintain a secure work environment for team members.
- Assisted in training new operators on machinery operation and safety procedures.
- Conducted routine inspections of products to meet quality control standards.
- Collaborated with team members to optimize production schedules and reduce downtime.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Documented production information via daily system logs and discussed issues with management.
Home Health Aide
BAYADA
Greenville, NC
07.2023 - 02.2024
- Provided daily personal care assistance, including bathing, grooming, and meal preparation.
- Monitored patient health status and reported changes to healthcare team.
- Assisted clients with mobility and transportation to appointments or activities.
- Implemented individualized care plans to enhance client comfort and well-being.
- Documented daily activities and progress in patient records accurately.
- Maintained cleanliness and safety of living environments for clients.
- Collaborated with family members to address client needs and preferences.
- Trained new aides on best practices for patient care and support techniques.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Personal Caregiver
Shipman Family Care
Kinston, NC
09.2019 - 10.2021
- Provided compassionate personal care services to enhance client comfort and well-being.
- Assisted clients with daily living activities, promoting independence and dignity.
- Developed individualized care plans in collaboration with families to address specific needs.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Trained new caregivers on best practices for patient care and safety protocols.
- Implemented medication management processes, ensuring adherence to prescribed regimens.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Scale Operator
Sanderson Farm
Kinston, NC
07.2019 - 04.2020
- Operated and calibrated scales for precise weight measurement of bulk materials.
- Monitored scale performance, identifying discrepancies and implementing corrective measures.
- Trained new staff on scale operation procedures and safety protocols.
- Conducted routine maintenance checks to ensure optimal equipment functionality.
- Streamlined weighing processes, reducing operational downtime and improving efficiency.
- Maintained accurate records of weight transactions in compliance with regulatory requirements.
- Led initiatives to enhance workflow efficiency, resulting in improved throughput rates.
- Maintained smooth operations by promptly addressing any scale malfunctions or issues.
- Operated weigh scales and issued tickets when necessary.
- Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
Customer Service Representative
Walmart
Kinston
05.2017 - 02.2019
- Resolved customer inquiries through multiple communication channels, ensuring high satisfaction rates.
- Managed order processing, confirming accuracy and timely delivery for clients.
- Trained new team members on customer service protocols and system navigation.
- Developed and implemented strategies to enhance customer retention and loyalty programs.
- Analyzed customer feedback to identify trends, driving improvements in service quality.
- Collaborated with cross-functional teams to streamline processes and enhance efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Participated in training programs to enhance product knowledge and customer service skills.
Machine Operator
Elecrtrolux
Kinston, NC
04.2013 - 11.2014
- Operated machinery to ensure efficient production and adherence to safety protocols.
- Monitored equipment performance and conducted routine maintenance to minimize downtime.
- Trained new operators on machine functions, safety standards, and operational procedures.
- Collaborated with team members to optimize workflow and enhance productivity levels.
- Conducted quality inspections to ensure compliance with industry standards and specifications.
- Assisted in troubleshooting equipment issues, reducing delays in production schedules.
- Maintained accurate records of operations, inventory usage, and maintenance activities.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Invoice Clerk
Greater Kinston Credit Union
Kinston, NC
05.2011 - 08.2014
- Processed high volumes of invoices accurately and efficiently, ensuring timely payments.
- Reconciled discrepancies in billing statements, enhancing accuracy of financial records.
- Maintained organized archives of invoices and payment records for easy retrieval.
- Collaborated with vendors to resolve billing issues, improving vendor relationships.
- Trained junior clerks on invoice processing procedures and best practices.
- Implemented improvements in invoicing procedures, leading to increased operational efficiency.
- Monitored payment schedules to ensure compliance with company policies and deadlines.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving billing disputes with diplomacy and professionalism.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Kinston, NC
06.2011 - 11.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with inquiries and provided product knowledge support.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented improvements to checkout processes, enhancing speed and accuracy.
- Monitored inventory levels and assisted with restocking merchandise as needed.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Medical Office Administration/ Legal Assistant
Lenoir Community College
Kinston, NCSkills
- Safety awareness
- Troubleshooting skills
- Assembly processes
- Mechanical assembly
- Production line efficiency
- Quality inspections
- Repetitive work
- Recordkeeping
- Machinery operation
Timeline
Assembly Technician
Airbus
08.2025 - Current
Home Health Aide
BAYADA
07.2023 - 02.2024
Production Operator
West Pharmaceutical Services Inc
08.2022 - 12.2024
Personal Caregiver
Shipman Family Care
09.2019 - 10.2021
Scale Operator
Sanderson Farm
07.2019 - 04.2020
Customer Service Representative
Walmart
05.2017 - 02.2019
Machine Operator
Elecrtrolux
04.2013 - 11.2014
Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2011 - 11.2012
Invoice Clerk
Greater Kinston Credit Union
05.2011 - 08.2014
No Degree - Medical Office Administration/ Legal Assistant
Lenoir Community College