Keonna Weston
Wilmington
Summary
Dynamic and compassionate professional with a background at Kiddie Academy Educational Care, adept in fostering learning and well-being through effective communication and a calm demeanor. Excelled in collaborative teamwork and utilized computer skills to enhance operational efficiency. Proven track record of improving patient and student satisfaction, demonstrating a commitment to excellence and positive outcomes.
Overview
3
3
years of professional experience
Work History
Teacher's Assistant
Kiddie Academy Educational Care
04.2024 - Current
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Receptionist
Stephen's Outreach
03.2023 - 02.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
PSA
Senior Choices Unlimited Home Care
01.2022 - 01.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
No Degree - Nursing Degree in Biology
Shaw University
Raleigh, NC05-2020
High School Diploma -
New Hanover High School
Wilmington, NC06-2016
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
Timeline
Teacher's Assistant
Kiddie Academy Educational Care
04.2024 - Current
Receptionist
Stephen's Outreach
03.2023 - 02.2024
PSA
Senior Choices Unlimited Home Care
01.2022 - 01.2023
No Degree - Nursing Degree in Biology
Shaw University
High School Diploma -
New Hanover High School
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