Kenyatta Boyd-Batts
Warrenton
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
24
24
years of professional experience
Work History
ELIGIBILITY CASE MANAGER II
Wake County Health and Human Services
Raleigh
06.2021 - Current
- Maintained accurate case records and documentation according to agency guidelines.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Assisted individuals with eligibility for available benefits.
ELIGIBILITY SPECIALIST
UNC Healthcare
Chapel Hill
11.2018 - 05.2020
- Evaluated patient eligibility for healthcare programs and services.
- Reviewed documentation to ensure compliance with federal regulations.
- Processed applications for Medicaid and other assistance programs.
- Communicated with patients regarding eligibility requirements and processes.
DISABILITY ANALYST
NC Disability Determination Services
Raleigh
09.2014 - 11.2018
- Analyzed disability claims to ensure compliance with policies and regulations.
- Reviewed medical documentation to verify accuracy and relevance for claims processing.
YOUTH PROGRAM ASSISTANT
Central Regional Hospital
Butner
03.2007 - 09.2014
- Assisted in planning and coordinating youth activities and programs.
- Facilitated communication between youth, families, and program staff.
- Developed educational materials for youth engagement and development.
- Maintained accurate records of participant attendance and engagement levels.
- Administered recreation programs to keep activities running smoothly to serve youth.
REHABILITATION THERAPY ASSISTANT
NCCIW
Raleigh
06.2001 - 03.2007
- Assisted therapists in implementing treatment plans for patients' rehabilitation.
- Monitored patient progress and reported observations to healthcare team members.
- Educated patients on exercises and activities to promote recovery and independence.
- Documented patient interactions and progress in electronic health records systems.
- Collaborated with multidisciplinary teams to enhance patient support services.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Education
BACHELOR OF SCIENCE - CHILD DEVELOPMENT
Ashford University
San Diego, CAASSOCIATE OF ARTS - RECREATION
Vance-Granville Community College
Henderson, NCSkills
- Disability Analysis
- Case Management
- Medical Records
- Program Development
- Patient Care
- Communication
- Interpersonal Skills
- Documentation
- Healthcare
- Medicaid Processing
Timeline
ELIGIBILITY CASE MANAGER II
Wake County Health and Human Services
06.2021 - Current
ELIGIBILITY SPECIALIST
UNC Healthcare
11.2018 - 05.2020
DISABILITY ANALYST
NC Disability Determination Services
09.2014 - 11.2018
YOUTH PROGRAM ASSISTANT
Central Regional Hospital
03.2007 - 09.2014
REHABILITATION THERAPY ASSISTANT
NCCIW
06.2001 - 03.2007
BACHELOR OF SCIENCE - CHILD DEVELOPMENT
Ashford University
ASSOCIATE OF ARTS - RECREATION
Vance-Granville Community College