KENYANTA GALLMON
Charlotte
Summary
Certified Leave Management Specialist with extensive expertise in Leave Management and Benefits Administration.
Experienced with managing leave processes and ensuring compliance with legal requirements. Utilizes strong organizational skills and attention to detail to handle complex leave cases effectively. Track record of leveraging communication and problem-solving abilities to enhance employee satisfaction and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCE LEAVE SPECIALIST
Sunbelt Rentals
08.2023 - Current
- Streamline administration of FMLA, ADA, PFL, and Personal leave policies across the specialty division.
- Manage multiple leave cases monthly with precise documentation and adherence to regulations.
- Ensure precise handling of both short-duration and extended-duration benefits through collaboration with disability providers.
- Respond to wage request with accuracy and efficiency for third party disability carriers.
- Communicate company policies on vacation, sick leave, bereavement, benefits to employees and managers to ensure understanding and consistency.
- Facilitate interactive communication with medical professionals, supervisors, and HR Business Partners.
- Lead employees through ADA interactive process by obtaining and reviewing medical information to assess accommodation requests.
- Conduct impartial and effective investigations with HR Business Partners to handle employee relation matters.
- Partner with legal counsel to address and resolve complex workplace issues.
- Collaborate with regional HR Managers to address employee issues, enforce company policies and procedures, and ensure compliance with Federal, State and Local Laws.
BENEFIT SOLUTIONS SPECIALIST
ADP
09.2021 - 08.2023
- Support client benefit administration, resolving complex eligibility and claims issues.
- Provide consultative guidance on benefit administration, enhancing client satisfaction.
- Coordinate Open Enrollment processes, improving efficiency and client engagement.
- Identified improvement opportunities, driving measurable enhancements in enrollments.
- Led comprehensive benefit administration operations, streamlined carrier integrations, and optimized data flow between systems while resolving complex eligibility issues.
- Orchestrate successful Open Enrollment campaigns, managing vendor relationships, and implementing process improvements to maximize operational efficiency.
- Administer and manage employee benefits programs, ensuring compliance with ACA regulations
- Conduct audits to ensure ACA compliance and prepare necessary reports.
- Communicate with employers to provide information and support regarding their benefit options.
LTD CLAIMS EXAMINER
Lincoln Financial Group
04.2020 - 09.2021
- Investigate and evaluate long-term disability claims, ensuring accurate and timely processing.
- Communicate with claimants, medical professionals, and vocational experts to gather necessary information.
- Analyze medical records, employment history, and other relevant data to make informed claims decisions.
- Ensure compliance with company policies and relevant regulations.
- Provide exceptional customer service, addressing claimants' inquiries and concerns.
- Collaborate with team members to improve claims processing efficiency and accuracy.
LEAVE OF ABSENCE ADMINISTRATOR
ADP
02.2018 - 04.2020
- Streamline administration of FMLA, ADA, PFL, and Personal leave policies across the specialty division.
- Support client benefit administration, resolving complex eligibility and claims issues.
- Provide consultative guidance on benefit administration, enhancing client satisfaction.
- Orchestrate successful Open Enrollment campaigns, managing vendor relationships, and implementing process improvements to maximize operational efficiency.
- Led comprehensive benefit administration operations, streamlined carrier integrations, and optimized data flow between systems while resolving complex eligibility issues.
Education
Bachelor of Science - Business Administration
Strayer University
01.2009
Master of Science - Human Resource Management
Capella University
01.2013
Skills
- Employee Benefits Administration
- Microsoft Office Suite
- Regulatory Compliance
- HRIS
- Data Analysis
- Customer Service
- HR Policies
- FMLA Expertise
- ADA Compliance
Certification
- Certified Leave Manager Specialist
- Disability Management Employer Coalition
- 2024
Timeline
HUMAN RESOURCE LEAVE SPECIALIST
Sunbelt Rentals
08.2023 - Current
BENEFIT SOLUTIONS SPECIALIST
ADP
09.2021 - 08.2023
LTD CLAIMS EXAMINER
Lincoln Financial Group
04.2020 - 09.2021
LEAVE OF ABSENCE ADMINISTRATOR
ADP
02.2018 - 04.2020
Master of Science - Human Resource Management
Capella University
Bachelor of Science - Business Administration
Strayer University
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