Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Kenneth "Kip" Nance

Chadbourn

Summary

Dynamic Territory Manager at Kemper Life with a proven track record in client relationship management and insurance policy analysis. Skilled in developing tailored insurance plans and achieving repeat business through exceptional customer service. Adept at problem-solving and effective communication, driving success in competitive markets.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Territory Manager/Insurance Sales Agent

Kemper Life
Lumberton
04.2023 - Current
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Explained complex technical terms related to insurance plans in simple language for easy understanding.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.
  • Gathered detailed information from customers prior to offering quotes or making recommendations.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Processed payments received from clients promptly according to established procedures.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Responded to customer inquiries and problems to promote great service.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Achieved repeat business and referrals through personalized services.

Real Estate Broker

Only Way Realty Carolina
Chadbourn
02.2010 - 06.2025
  • Monitored progress of transactions from start-to-finish including staying abreast of any changes or issues that arose during the process.
  • Provided guidance regarding local zoning laws, homeowner association rules, mortgage requirements, escrow procedures, title insurance policies.
  • Kept accurate records of all transactions including notes from meetings or phone calls with clients as well as copies of signed contracts or documents related to each deal.
  • Developed and implemented marketing strategies to promote the sale of residential properties.
  • Created detailed reports outlining comparable sales data in order to determine fair market value for a particular property.
  • Researched neighborhoods or communities for clients who are interested in purchasing a new home by gathering information about schools, crime rates, commute times.
  • Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
  • Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
  • Managed all aspects of client transactions from initial contact through closing including coordinating inspections, appraisals, surveys, repairs and renovations when needed.
  • Collaborated with other agents or brokers at my firm on joint deals involving multiple parties which required excellent communication skills along with strong organizational abilities.
  • Analyzed market trends and conducted research to identify potential buyers for properties.
  • Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
  • Founded real estate agency and recruited agents to build operations from ground up.

Education

Associate of Arts -

Southeastern Community College
Whiteville, NC
05-1996

High School Diploma -

Bladenboro High School
Bladenboro, NC
06-1984

Skills

  • Client relationship management
  • Insurance policy analysis
  • Document preparation
  • Lead generation
  • Customer service
  • Problem solving
  • Effective communication
  • Time management
  • Team collaboration
  • Conflict resolution
  • Customer relations
  • Problem-solving
  • Microsoft Word
  • Computer skills
  • Public speaking
  • Attention to detail
  • Basic math
  • Flexible and adaptable
  • Market analysis
  • Property valuation
  • Contract negotiation
  • Sales presentations
  • Transaction coordination
  • Zoning regulations
  • Organizational skills
  • Buyers' agent
  • Networking strategies
  • Research skills
  • Traditional marketing
  • Contract preparation
  • Buyer contracts
  • Sales closing
  • Payment collection
  • Lender relations
  • Partnership development
  • Lead follow up
  • Virtual tour creation
  • Tech-Savvy
  • Property marketing
  • Comparative market analysis
  • Client needs assessment
  • Business development
  • Client-oriented
  • Accomplished in commission sales
  • Property tours and inspections

Affiliations

  • I am involved with m y local church in leadership position and have done so since 1991

Accomplishments

  • Agent of the year 2008-2010 Century 21
  • Agent of the Month recurring months
  • Strategic Pricing Specialist
  • Accredited Buyers Agent

Certification

  • Licensed Life, Accident, Health Property and Casualty Agent NC
  • Licensed Real Estate Agent
  • Broker IN Charge

Languages

English
Professional

References

References available upon request.

Timeline

Territory Manager/Insurance Sales Agent

Kemper Life
04.2023 - Current

Real Estate Broker

Only Way Realty Carolina
02.2010 - 06.2025

Associate of Arts -

Southeastern Community College

High School Diploma -

Bladenboro High School

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Kenneth "Kip" Nance