Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kenneth Morrison

Burlington

Summary

Dynamic leader with a proven track record at Burger King, enhancing operational efficiency and driving growth. Excelled in leadership and operations management, fostering team unity and exceeding sales targets through innovative strategies. Achieved notable increases in customer satisfaction and financial performance, demonstrating exceptional problem-solving and time management skills.

Overview

42
42
years of professional experience
1
1
Certification

Work History

General Manager

Burger King
09.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.

District Manager

Wendys International
06.1983 - 06.2022
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
  • Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
  • Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.

Education

Mitchell Community College
Statesville, NC

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management

Certification

Servsafe

Timeline

General Manager

Burger King
09.2022 - Current

District Manager

Wendys International
06.1983 - 06.2022

Mitchell Community College

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Kenneth Morrison