Kenneth Johnson
Sharpsburg
Summary
Dynamic and results-oriented Manager with extensive experience in leading high-volume distribution operations while consistently prioritizing safety, productivity, inventory accuracy, and customer satisfaction. Proven track record in developing high-performing teams and optimizing processes through cross-functional collaboration to achieve retail and e-commerce fulfillment objectives in fast-paced environments. Proficient in warehouse standards and daily operations, leveraging strong leadership, communication, and problem-solving skills to maintain productivity and safety benchmarks. Expertise includes municipal services and frontline delivery operations, driving efficiency and excellence throughout the supply chain.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Area Manager
Amazon
2024.04 - Current
- Oversee daily transportation operations, ensuring timely deliveries and compliance with company performance metrics.
- Lead and manage a team of associates, fostering a culture of accountability, safety, and efficiency.
- Utilize data-driven insights to identify process improvements, reducing delays and optimizing routes.
- Coordinate with cross-functional teams to meet customer expectations and business goals.
- Verifying driver Bill of landing documents / knowledge of the warehouse systems
- Working with automated warehouse systems
- Giving effective handoffs
- Managing KPI's
- Analyze workflows and operational processes to identify optimization opportunities, implement
- Prepare and deliver operational reports and presentations to senior leadership, providing insights on performance, risks, and improvement initiatives.
- Manage all aspects of inventory control, including accuracy, audits, shrink prevention, and alignment with demand forecasts.
- Support operational planning by reviewing cost, activity, and forecast data to assess progress toward business objectives.
Streets & Sanitation Lead Crew lead
Town of Sharpsburg
2023.01 - 2024.01
- Supervised street maintenance and sanitation crews, ensuring quality service delivery for the community.
- Developed schedules, assigned tasks, and trained employees on safety and operational procedures.
- Implemented efficiency improvements that reduced downtime and improved response times for service requests
- Collaborated with town leadership and cross-functional departments to align operational priorities and ensure consistent communication.
- Responded to service issues and operational challenges in real time, implementing corrective actions to maintain service levels for the community.
- Led daily operations for municipal streets and sanitation services, ensuring timely execution of work plans while meeting safety, quality, and service standards.
Education
Bachelor of Science B.S. -
Winston-Salem State University
Winston-Salem, NC01.2022
Skills
- Leadership & Team Management
- Transportation & Logistics Operations
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Safety and Compliance
- Team supervision
- Deep understanding of distribution center operations, inventory management, and retail fulfillment
- Ability to motivate diverse teams in high-volume, deadline-driven environments
- Development
- KPI
- Metrics
- Strong people leadership with hands-on coaching, mentoring, and performance management experience
- Skilled in labor planning, workflow optimization, and continuous improvement initiatives
Certification
Crown level 4 & 5 forklift cerfication
Timeline
Area Manager
Amazon
2024.04 - Current
Streets & Sanitation Lead Crew lead
Town of Sharpsburg
2023.01 - 2024.01
Bachelor of Science B.S. -
Winston-Salem State University