Summary
Overview
Work History
Education
Skills
COMMUNICATION
LEADERSHIP
Timeline
Generic
Kenneth Berregard

Kenneth Berregard

Charlotte,NC

Summary

To lead and manage departmental personnel to effectively achieve Company goals and objectives.

Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in QPS Supervisor role.

Overview

8
8
years of professional experience

Work History

SUPERVISOR/LUMPER/FORKLIFT OPERATOR

QPS
09.2023 - 03.2025
  • Two years of supervisory experience in low-high volume-based warehouse/distribution environment.
  • Inventory Management, Shipping and Receiving, Pick and Pack, Forklift Operations, Quality Control, Load and Unload, Safety Procedures, time sensitive freight, handling of freight of 100 + lbs. Customer Satisfaction

SALES ASSOCIATE

T-MOBILE
01.2023 - 06.2023
  • Deliver exceptional customer services by identifying customer needs, recommending solutions, and promoting products and services to drive sales.
  • Consistently meet and exceed sales goals and performance metrics through effective communication, product knowledge, and upselling techniques.
  • Assist with daily store operations including inventory, merchandising, and maintaining a clean retail environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

WAREHOUSE/SALES

DICKS SPORTING GOODS
08.2022 - 06.2023
  • Warehouse employee – unloaded products in an efficient manner with a team, ensuring efficient workflow and adherence to safety protocols.
  • Implemented process improvements that led to an improvement in quality, production, and accuracy.
  • Golf Sales Associate – Maintained knowledge with online courses about sales regarding golf equipment and adapted to new sale techniques.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

ASSOCIATE LEAD/SALES

EXPRESS RETAIL CLOTHING STORE
08.2017 - 07.2022
  • Supported store management in daily operations while driving sales and delivering WOW customer services.
  • Opening and closing procedures, ensuring visual merchandising standards are maintained, and monitored inventory levels to support stock replenishment.
  • Training and coaching associates, resolving customer concerns in a professional manner, and maintaining a clean, organized, and welcoming environment.
  • Motivated team to meet sales goals while upholding company policies.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

LAB TECH

OCTAPHARMA PLAMA
01.2020 - 08.2021
  • Focus on ensuring safety, quality, and compliance of plasma collections and processing activities by following SOP protocols.
  • Receive and unpack whole blood, plasma, and serum samples and paperwork. Resolved discrepancies. Evaluated specimens for acceptability and rejection notices.
  • Input data into (LIMS) provided support to OPI operations and quality assurance.
  • Assisted in preparation of samples for shipment to outside laboratories. Organized, maintain, and manage sample inventory in freezers and refrigerators.

Education

GED -

CRAVEN COMMUNITY COLLEGE
NEW BERN, NC
12.2017

High School Diploma -

DIXON HIGH SCHOOL
HOLLY RIDGE, NC
06.2013

Skills

  • Work planning/scheduling/Payroll, operational management, process improvement, issue resolution/communication, quality/service monitoring, training and development
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Staff development
  • Staff discipline
  • Operations management
  • Analytical thinking

COMMUNICATION

Bilingual in English and Spanish, with strong skills in communication, problem-solving, and team leadership.

LEADERSHIP

Lead a team of employees, implementing strategic initiatives that improved quality and productivity and reduced turnover by thorough enhanced training. Adept at planning and directing personnel, optimizing workflows. ability to enhance productivity, ensure adherence to safety policies, and maintain a positive work environment.

Timeline

SUPERVISOR/LUMPER/FORKLIFT OPERATOR

QPS
09.2023 - 03.2025

SALES ASSOCIATE

T-MOBILE
01.2023 - 06.2023

WAREHOUSE/SALES

DICKS SPORTING GOODS
08.2022 - 06.2023

LAB TECH

OCTAPHARMA PLAMA
01.2020 - 08.2021

ASSOCIATE LEAD/SALES

EXPRESS RETAIL CLOTHING STORE
08.2017 - 07.2022

GED -

CRAVEN COMMUNITY COLLEGE

High School Diploma -

DIXON HIGH SCHOOL

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Kenneth Berregard