Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenia Hornbuckle

Winston-Salem

Summary

Seasoned Personal Shopper Assistant boasting experience in customer service, fashion trend analysis and personalized shopping services. Knowledgeable about individual client needs assessment, high-end retail environments and serving diverse clientele. Demonstrated ability to build trustful relationships with clients leading to high satisfaction rates and repeat business. Successfully contributed to boosting sales through upselling techniques and product knowledge application.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

Personal Shopper Assistant

Walmart
Winston Salem
07.2014 - Current
  • Assisted customers in selecting products tailored to their preferences.
  • Resolved customer inquiries and provided exceptional service throughout the shopping journey.
  • Collaborated with team members to streamline shopping processes and improve efficiency.

Department Manager

Walmart
Winston Salem
02.2017 - 05.2020
  • Managed daily operations of department to ensure smooth workflow.
  • Trained and mentored staff on customer service and product knowledge.
  • Oversaw inventory management, ensuring stock levels met store demands.

Education

Associate of Applied Science - Health Administration

Forsyth Technical Community College
Winston-Salem, NC
05.2024 - 08.2025

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Healthcare administration

Timeline

Associate of Applied Science - Health Administration

Forsyth Technical Community College
05.2024 - 08.2025

Department Manager

Walmart
02.2017 - 05.2020

Personal Shopper Assistant

Walmart
07.2014 - Current
Kenia Hornbuckle