Kendyll Remaily
Indian Trail
Summary
I am motivated to learn and gain additional experience in the area of serving clients. I consider myself an extremely fast learner and adaptable worker. I look forward to contributing my skills alongside fellow hard-workers.
Overview
5
5
years of professional experience
Work History
Spa Associate
Hand & Stone Massage And Facial Spa
12.2023 - Current
- Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
- Addressed client concerns or complaints diplomatically while providing solutions that ensured their continued patronage.
- Promoted spa packages and retail products effectively, increasing sales revenue for the business.
- Assisted in maintaining a clean and serene spa environment, ensuring the utmost comfort for clients.
- Developed strong relationships with clients, resulting in increased loyalty and return visits.
- Primarily responsible for continuation and change of memberships.
Pet / House Sitter
Self Employed Services
07.2021 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
Quality Control Trainee
Completely Squeaky Clean
05.2020 - 12.2020
- Trained under Quality Control Manager to learn the processes of commercial job inspections
- Maintained a strong attention to detail throughout all inspection tasks, ensuring accurate identification of any potential quality issues for prompt resolution.
Assistant Dance Instructor
Dance Carolina
09.2019 - 03.2020
- Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
- Maintained an organized classroom space, enabling efficient use of time during lessons.
- Assisted lead instructor in choreographing dances for recitals, resulting in polished performances.
Education
High School Diploma -
Penn Foster High School
05-2023
Skills
Adaptability and dependability
Teamwork and collaboration
Responsible and receptive
Customer Service and Problem Resolution
Typing
Public Speaking
Telephone Etiquette
Microsoft Office
Timeline
Spa Associate
Hand & Stone Massage And Facial Spa
12.2023 - Current
Pet / House Sitter
Self Employed Services
07.2021 - Current
Quality Control Trainee
Completely Squeaky Clean
05.2020 - 12.2020
Assistant Dance Instructor
Dance Carolina
09.2019 - 03.2020
High School Diploma -
Penn Foster High School
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