Kendred Goldston
Sanford
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff. Competent professional offering proven inspection, chemical handling and analytical abilities. Skillfully assess properties and determine optimal methods for alleviating pest concerns. Experienced with using physical methods to back up chemical strategies. Outgoing automotive sales professional dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences. Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Deli Associate
Walmart
05.2025 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
Cook
Max and Moritz
01.2025 - 05.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
Baker
Gladheart Farm
07.2021 - 12.2024
- Followed food safety guidelines while preparing all food items.
- Inspected finished products before packaging them up for sale.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Met with customers to discuss needed bakery items and take orders.
- Cut and shaped dough for rolls, bread and various pastries.
- Mentored baking staff in proper techniques and bakery procedures.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Created new recipes using available ingredients and for special occasions.
- Adapted measurements to meet quantity of bakery items being prepared.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Checked dough for proper consistency, adding more flour if needed.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Baked fresh bread and pastries for cafes and restaurants.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Rolled and kneaded dough in preparation for cutting and shaping.
Certified Home Inspector
Orkin Pest Control
06.2020 - 07.2021
- Used specialized tools such as infrared cameras and moisture meters during inspections.
- Gave information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
- Established protocols for pest control measures within designated areas.
- Scheduled regular pest control treatments throughout the premises.
- Inspected buildings and facilities to determine appropriate pest control measures.
- Scheduled regular pest control treatments for extermination purposes.
- Coordinated inspections by appraisers, surveyors, pest control experts, as needed during the purchasing process.
- Collaborated with sales teams to provide estimates and recommendations for pest control services.
- Assisted in preparing bids for contracts related to pest control services.
- Responded promptly to customer inquiries regarding pest control issues.
- Performed routine maintenance on all equipment used for pest control services.
- Attended seminars and workshops related to new developments in the field of pest control.
- Monitored areas to assess the effectiveness of pest control measures taken.
- Responded promptly to customer inquiries about pest control services.
- Performed pest control services for commercial clients, ensuring compliance with safety protocols and regulations.
Car Salesman
Dick Brooks Honda
01.2019 - 06.2020
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Created effective marketing strategies to promote new models or used cars inventory specials.
- Showcased vehicle features and took customers on test drives in local area.
- Resolved customer complaints promptly and professionally while upholding dealership policies.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Recommended, selected and located merchandise based on customer desires.
- Managed sales negotiations and financing options.
- Maintained records related to sales for store management.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
- Maintained up-to-date database of sales contacts and customer information.
- Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
- Described merchandise and explained use, operation and care.
- Attended monthly meetings with managers to discuss upcoming promotions or initiatives.
- Greeted customers to determine wants or needs.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Adhered to standards of quality and service and industry regulations.
- Provided detailed information about vehicles, including features, benefits, and warranties.
Certified Swing Manager
McDonald's Corporation
08.2010 - 12.2018
- Ensured compliance with local health codes and safety regulations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained control of shift operations.
- Assisted in the hiring process by conducting interviews and reference checks.
- Coached staff on strategies to enhance performance and improve customer relations.
- Performed daily cash register reconciliations and deposits.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained new employees on company policies and procedures.
- Trained new employees to perform duties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Achieved benchmarks consistently by applying skills and drive to do every part of each job well.
- Resolved problems or concerns to satisfaction of involved parties.
- Supervised teams' work to maintain consistent quality and performance levels.
- Explained goals and expectations required of trainees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints in a timely manner while maintaining positive relationships with customers.
- Conducted inventory audits to ensure accuracy of stock levels.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
Some college - Business Management
University of Phoenix
Skills
- Decorating skills
- Baking
- Weights and measures
- Food safety
- Food handling standards
- Manual dexterity
- Ingredient selection
- Adaptive and creative
- Temperature control
- Vegan baking
- Waste reduction
- Product presentation
- Kitchen safety
- Recipe development
- Quality control
- Holiday baking
- Verbal and written communication
- Safe knife handling
- Sourdough bread making
- Excellent math skills
- Ingredient measurement
- Basic math
- Inventory management
- Specialty breads
- Stock rotation
- Mixing methods
- Professional telephone manner
- Food safety and sanitation
- Hand-eye coordination
- Dough preparation
- Kitchen equipment operation
- Team collaboration
- Time management
- Team player
- Physical stamina
- Cleanliness standards
- Portion control
- Kitchen sanitation management
- Baking recipe improvements
- Bread making
- Management
- Baking techniques
- Active listener
- Health and safety regulations management
- Customer service
- Traditional baked goods
- Dough handling
- Recipe-based cooking
- Multitasking and organization
- Quality testing and assurance
- Attention to detail
- Minimize ingredient waste
Certification
- ServeSafe
Timeline
Deli Associate
Walmart
05.2025 - Current
Cook
Max and Moritz
01.2025 - 05.2025
Baker
Gladheart Farm
07.2021 - 12.2024
Certified Home Inspector
Orkin Pest Control
06.2020 - 07.2021
Car Salesman
Dick Brooks Honda
01.2019 - 06.2020
Certified Swing Manager
McDonald's Corporation
08.2010 - 12.2018
Some college - Business Management
University of Phoenix
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